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Body Shop

Real Reviews From Verified Customers

Amanda W.
Vehicle Make : Chevrolet
2 out of 5
8/16/2016
I was satisfied with the repair of my vehicle. I was however very upset with the daily updates,that did not occur. I was told my car would be available on Friday the 12th but when i called to confirm i was then told it would be ready Monday. I had to call several times to get an update and kept being told from 0700-17:00 on Monday that they were cleaning the car. I finally had to go down and my husband told them the car was ready. And apparently it took 10 hours to wash my car because the inside still looked the same as when i dropped the car off.
Angela P.
Vehicle Make : Ford
5 out of 5
8/13/2016
Love the fact that I was kept to date via text with status! Everyone was super friendly & helpful. Very impressed!
Larry S.
Vehicle Make : Chevrolet
5 out of 5
8/10/2016
Job well done... updates came regularly via text. Very cool
Eligio G.
Vehicle Make : Ford
1 out of 5
8/9/2016
I can see exactly where they painted over the damage. It looks better in the shade but it looks horrible in the sun. The body molding they applied to the drivers door is crooked. They did not put all of the plastic hardware plugs back on the drivers door. I have to new scratches. One on the hood and another on the right front fender looks like it was done with a tool in the body shop. Very very very dissatisfied. I had to have my father pick my truck up from your shop due to my work schedule.
Kim M.
Vehicle Make : Ford
5 out of 5
7/15/2016
I was completely surprised when they finished a day early. That made me very happy. They were very efficient with the text updates too. Thanks again for getting me back in the road.
Phillip A.
Vehicle Make : Volvo
4 out of 5
7/13/2016
Great job service King!!!! They had to deal with a NOT SO GOOD INSURANCE COMPANY of the person that hit my car. They went above and beyond in making sure I was taken care of even though that Ins company was and is such a pain to deal with. Thank you thank you thank you John!!!!!
Marsha F.
Vehicle Make : Toyota
5 out of 5
7/12/2016
Very good experience. Kept me informed every step of way.
John Y.
Vehicle Make : Chevrolet
5 out of 5
7/9/2016
A very "stand-up" manager that fielded all my concerns with the utmost attention
Christopher G.
Vehicle Make : Toyota
1 out of 5
7/8/2016
Your text messages are so terribly wrong. Why do you bother to provide such inaccurate information?
Richard A.
Vehicle Make : Chevrolet
5 out of 5
7/2/2016
I would like to thank Gabby for keeping me updated via text,also my car was detailed prior to me picking it up, nice touch,thanks
Esther G.
Vehicle Make : Toyota
5 out of 5
7/1/2016
Car looks great.
Katricia H.
Vehicle Make : Ford
5 out of 5
6/24/2016
They were great the car looks wonderful thank you for being there
Troy Y.
Vehicle Make : Dodge
5 out of 5
6/21/2016
This was my first experience with a body shop and it was a very positive one. Getting text updates keeping me in the loop as to what was going on was awesome!
Stanley L.
Vehicle Make : Volkswagen
4 out of 5
6/8/2016
Thanks for working with us on our VW.
**** W.
Vehicle Make : GMC
1 out of 5
6/4/2016
I left the spare tire off after having a flat because the bumper was messed up and talked to the guy he said no problem they would put it back in there for me. Picked my truck up and spare tire still in back of truck!
Cynthia B.
Vehicle Make : Dodge
4 out of 5
6/4/2016
I will be back
Rachel Y.
Vehicle Make : Jeep
5 out of 5
6/3/2016
The service was wonderful and pleased with my results.
Jack P.
Vehicle Make : Chrysler
5 out of 5
5/31/2016
Looks great. Job well done.
Amy D.
Vehicle Make : Hyundai
5 out of 5
5/28/2016
I would recommend Service King to anyone! They were great! Wonderful customer service. BASTROP store was awesome. Gabby was proficient and professional. She as well as sSrvice King kept us informed the whole way through the process. We didn't have to call once. Very satisfied customer!
Rebecca B.
Vehicle Make : Toyota
5 out of 5
5/27/2016
My car looks as good as new.

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