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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 597 reviews 80%
4 star 122 reviews 16%
3 star 5 reviews 1%
2 star 7 reviews 1%
1 star 14 reviews 2%
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(All Vehicle Makes)
Venkata K.
Vehicle Make : Acura
5 out of 5
7/23/2016
Nice people , particularly Boby Rocha. Great work. Thanks.
Jim W.
Vehicle Make : Honda
5 out of 5
7/22/2016
Joe was so helpful, attentive and friendly. Great ambassador and excellent service. Jim W
Shane L.
Vehicle Make : Hyundai
5 out of 5
7/22/2016
I was extremely impressed with my service. The guy who helped me, Bobby, was an amazing help. Would definitely come back here anytime.
Michael M.
Vehicle Make : Nissan
5 out of 5
7/22/2016
Joe and Richie are awesome! Thanks guys!
Daniel G.
Vehicle Make : Porsche
5 out of 5
7/21/2016
Fantastic job.
Raul C.
Vehicle Make : Mazda
5 out of 5
7/19/2016
I'm very happy wthe job that was done on my vehicle also for keeping me informed on the all the updates fixing my vehicle and I will definitely recommend service king about the good job done . Raul C
Ernest G.
Vehicle Make : Honda
4 out of 5
7/17/2016
Joe at the Service King on South 1st Street in Austin kept me informed during the repair of my car. He also filed insurance supplements when the insurance had authorized substandard parts. This was a big relief to me, as my car had sat for three weeks unattended at another well-known repair shop before I had it towed to Service King. My thanks to Joe, who I will gladly refer to all of my friends.
Destiny G.
Vehicle Make : Honda
5 out of 5
7/14/2016
More updates would be nice. Like daily updates. Not every other day
Alex D.
Vehicle Make : Toyota
5 out of 5
7/14/2016
Great work, fast service, excellent derail included.
Nicholas F.
Vehicle Make : Volkswagen
5 out of 5
7/9/2016
Amazing fast service, staff was very helpful and friendly. Great job, best customer service I've experienced in a long while. 100% Nick
Mauro H.
Vehicle Make : Ford
5 out of 5
7/9/2016
Thanks for taking the time to make sure all work was done well before returning my car to me. I appreciated the detail work and daily updates. Thanks for all your hard work.
Jon F.
Vehicle Make : Buick
2 out of 5
7/2/2016
Joe texted me on Thursday & said it would be ready that evening. Based on that, I made an appointment for appliance repair the next afternoon. Then he called late Thursday & and said it would be finished Thursday late & I could pick up the next day. Then when I texted him at 10:30 on Friday (based on his call), he did not respond until after ****:30. He needs to quit speculating & quit over promising & under delivering. BTW--the work was great & I got it when originally promised. His well-meaning, but inappropriate, communications made the entire experience less than optimal.
Andrea M.
Vehicle Make : Lexus
5 out of 5
7/1/2016
I had the very best service and am very satisfied. You have a well run operation and I will come back again. Andrea M
Colista L.
Vehicle Make : Honda
5 out of 5
7/1/2016
I appreciated the updates and timeliness of the repairs.
Kathleen M.
Vehicle Make : Mazda
5 out of 5
6/29/2016
Fred and the entire team were a total class act!
Patrick R.
Vehicle Make : Honda
5 out of 5
6/22/2016
The entire Service King team, and Fred in particular, were outstanding. I could not have asked for a better experience. My compliments to Fred, Bobby, and the rest of the Service King staff for a job exceedingly well done!
Cathy C.
Vehicle Make : Honda
5 out of 5
6/21/2016
Excellent service from beginning to end.
Brian B.
Vehicle Make : Ford
5 out of 5
6/20/2016
Couldn't have been any easier.. excellent customer service. I would definitely be back in the future if needed
Alexandra V.
Vehicle Make : Jeep
5 out of 5
6/17/2016
I would definitely recommend this place to the people that I know. Fred and Jamie (?) were so friendly and the work that was done on my wrangler was wonderfully done. it looks great. I got updates on the work as it was happening and as soon as it was done. Service King has definitely been the best experience I've ever had for an auto repair shop. - Alex V.
Mary Alice.
Vehicle Make : Toyota
5 out of 5
6/16/2016
Thank you for your promptness I was very satisfued.

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