Hilda C.
Vehicle Make : Ford
I am very pleased with the service,Richy was great he went out of his way to answer any question and kept me updated to the progress of the repairs of my car.great guy great customer service.
John G.
Vehicle Make : Dodge
Honestly I was completely blown away by the service at Service Kings!! That's place was Dope. The people were extramley nice and professional. I would recommend them to all my friends. The process was quick and easy. The work on my car was good quality. Two thumbs way up. They scored a 10.
Teresita G.
Vehicle Make : Honda
Ritchie was extremely professional. He did a great job of explaining the estimate, sending updates of the work, and took the extra time to ensure everything was perfect! Also, I appreciated Jamie's cheerful reception when I called, and when I dropped off and picked up my car.
Yuxiao W.
Vehicle Make : BMW
Fred is the best!
Ben S.
Vehicle Make : Honda
Everything looks great! Bobby provided great customer service, and my car was ready 5 days early. I'm completely satisfied.
Katherine Y.
Vehicle Make : Toyota
Fred was incredible throughout this process. The car looks awesome.
Timothy P.
Vehicle Make : Ford
Fred was in charge of taking care of my truck. He did a great job! He went well beyond the call of duty. Fred updated me daily with text messages letting me know the status of my truck. He made this an enjoyable experience.
Keith H.
Vehicle Make : Nissan
What a great experience with the South First Service King in Austin! Even though they didn't get to fix my car due to insurance rulings they were incredibly kind, informative, transparent, and understanding. I would recommend them to anyone based solely on customer service.
Anthony M.
Vehicle Make : Honda
Fred was great, really appreciated the text updates. Van looks great!
Mark D.
Vehicle Make : Toyota
I was truly impressed with the customer service and the repairs. Fred and his team did an excellent job of keeping me apprised of the status of my repairs throughout the entire process. In the unfortunate event that I need repairs again I will definitely bring my vehicle back to this Service King location.
Jamila B.
Vehicle Make : Chrysler
Fred and the female secretary that works in the front were very amazing! They were not only friendly, they were very hospitable as well which made my experience even better!
James P.
Vehicle Make : Kia
It was a bit hard getting a hold of the service center to begin with, but once everything got going it was a smooth and fast experience. I'm glad to see the car looking as good as it does, and so far no complaints.
Kolleen Q.
Vehicle Make : Subaru
Our experience from day one- April 29- was very positive. We were early for our appointment, but Jamie did not hesitate to assist us. Fred was our assigned service advisor, but he was not available at the time. However, Ritchie assisted us and he was very professional and helpful. Fred did an excellent job of providing daily updates on the repair process. Initially, he thought my Subaru might be completed ahead of schedule, but upon the final quality inspection, he noticed some "flaws" and felt it necessary to provide more time for corrections to be made. My Subaru was ready on May 9 as scheduled. Fred took time to review each line item on the estimate so that I would have a good understanding of what was done for repairs. Thank you Service King for taking care of my Subaru! Everyone was very friendly, professional and cared about the quality of their work, and my satisfaction as a customer. I felt valued. We will definitely recommend the S. First facility to others.
Jennifer B.
Vehicle Make : Dodge
Everyone was super nice and exceeded my expectations on the repairs.
Carmen W.
Vehicle Make : Nissan
Very pleased it was finished in less than a week.
Manuel G.
Vehicle Make : Nissan
I have gone to Service King 2 times and both times I was very satisfied with the results. I wouldn't go anywhere else. I even tell my friends and family about Service King.Thank you for providing great service. -Manuel G
Juste T.
Vehicle Make : Ford
Fred and his team were amazing to work with. Coming from the service industry it was nice to see the want and desire to please their customers in what could be a frustrating process.
Josue D.
Vehicle Make : Honda
Great job
Feisal B.
Vehicle Make : Honda
Bobby did a great job, I felt really good with the service and I'm very happy with my car. Thanks
Elisa V.
Vehicle Make : Chevrolet
They did a great job, had my car ready sooner than expected, kept me updated through out the whole process. They made the whole process easy as could be even going above and beyond my expectations from filling in the little scratches on my car to even washing and vacuuming it out, surprised me. I would recommend this place to everyone that's needs collision repair, hopefully I won't need to come back but if I do I'm going to these guys. Keep up the great work its truly appreciated. :)
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