Anna T.
Vehicle Make : Volkswagen
Work was completely on schedule and without too much hassle.
Technician could have checked things a bit more thoroughly before I picked up the car, but after a wait, everything was good to go.
Roy R.
Vehicle Make : Ford
Excellent work
Ricky L.
Vehicle Make : GMC
I was very pleased with Donna, she can't me informed every step of the way. She was professional and she made me very comfortable. Great job!
Angela B.
Vehicle Make : Chevrolet
I got my bumper fix at Abra's location at Convington Pk due to a wreck. I just received my car Today (07-28-17) after the shop had it for almost a month. When I got home in better lighting I realized the bumper that the shop replaced is a totally different color from the entire car. I am very dissatisfied because if your working on a car you should realize and being to see the difference in the colors. I will be contacting them early next week.
Gia ****
June P.
Vehicle Make : Acura
I was totally satisfied with the updates and excellent customer service I received from all staff. I had used Abra before and I am completely satisfied with the work done on my Acura.
Adrian P.
Vehicle Make : Honda
The representative called and said my car was ready when it clearly wasn't. It was dirty, parts hanging off in clear view, rear flat low tire, cheaps in paint on replacement parts. I had turned in my rental thinking it was and clearly it wasn't. I had no choice but to drive it home and contact my insurance company to advise me on my experience. My advice to customers is to not turn in rental until job is truly complete. Overall experience: Disapointed Customer!
Carl P.
Vehicle Make : Toyota
I liked that Donna gave me honest feedback on the cost of some extra repair work that I asked about. She was straight-forward and did not try to just sell me more work. Thank you.
Lorna M.
Vehicle Make : BMW
Excellent
Laura B.
Vehicle Make : Saab
Chad was great! Excellent customer service!
Brenda H.
Vehicle Make : Mercury
Chad was the whatever they are called. He was very friendly in a professional way.
Keyaria J.
Vehicle Make : Mitsubishi
Fast Fix. Everything looked like new!
John C.
Vehicle Make : Honda
Great customer service!
Jaquita C.
Vehicle Make : Nissan
Abra team You all did an OUTSTANDING JOB!Thank You for a job well done!
Deanna R.
Vehicle Make : Nissan
It was wonderful how I was given constant updates as to the progress of my repair. Donna was wonderful and helpful.
Earl L.
Vehicle Make : Toyota
The repair job was well done
Thelma .
Vehicle Make : Mitsubishi
Excellent job
Karen S.
Vehicle Make : GMC
Donna was a Superstar! Paula is a great person to meet when you walk through the
door
Evan Braswell.
Vehicle Make : Mazda
The process was seamless and the customer service was excellent.
Phylis R.
Vehicle Make : Infiniti
Excellent customer service. Very timely in getting my car fixed and they kept me updated with how things were going with my car. I would recommend them to others
Lillie W.
Vehicle Make : Lincoln
Someone at the shop stole my front console dvd/coin holder out of the armrest..Donna Rhodes is aware of it and on Friday 6-23-17 when I picked up the car, she said that the man was gone home and she promised that today Monday 6-26-17 that she would bring it to me..In my armrest someone had placed someone else coin holder full of change and I gave it to Donna..Its now 21:45 so I know they are gone home..I will come by office on Covington Pike in the morning.
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