Abra Auto Body Repair of America - Collierville

Staff helpful and phone calls on status of part order helped plan service call

Great service

Really appreciated the updates! Car looks great!

ABRA was very professional, kept me informed and worked quickly to return my vehicle to me. My car looked like new,consider the damage it sustained. Again very professional and courteous.

Dieters was great! Good communicator!

Matt Biggerstaff was excellent ensured that we received the best customer service. Deitra Jones went above and beyond in keeping us informed while the vehicle was being repaired, excellent customer service.

Arriving at my house after picking up my truck this afternoon, I noticed that the driver's seat texture felt slightly different than I remembered. I chocked it up to not having driven it in nearly a week. When I reentered the vehicle tonight to go to dinner, I felt certain that the texture was indeed out of the norm. I walked around to the passenger side, and the seat felt fine, just like it had before. Back to the driver's seat, I pressed down on the fabric, and discovered the foam below was cold and wet! I opened the driver's side rear door, and discovered the same issue with the left side of my rear seat. Additionally, a few towels and blankets that were in the underseat compartment were completely soaked. The carpet on the entire left side of the vehicle was also wet to the floorboards below. Also present was a distinct mildew smell, that I believe was covered up by some sort of "new car smell" scent when I picked up the vehicle. I will be contacting USAA, my insurance company, to file a complaint and determine a remedy.

Great customer service and very accommodating. Beautiful repair and car cleaned from bumper to bumper. Great staff, will be my first choice for any future repairs if needed! Highly recommend ABRA!!!

Especially appreciate the daily updates provided by the Abra staff. Made me feel confident of the Abra efforts and subsequent results. Roy Cash

I experienced nothing but concern and professionaism having my vehicle repaired at Abra. I will always recommend this branch of Abra who all seek car repairs. Special thanks to Deitra Jones and Mildred at front desk.

Did a wonderful job

Appreciated the follow-up by Mildred. She is a gem in that regard. Thanks for the focus by Josh.

Denise was great to work with!

Very professional and knowledgeable . Friendly and willing to listen to my needs. Great experience. Abel A

Very helpful and informative throughout the process. Denise and Mildred were very customer focused.

Really good work , I appreciate the extra effort taken in the repair , it makes it easier to live with , and great communication, Thanks again , Anthony

The communication that I received was excellent. I knew exactly what was happening with my car. The work was completed on time and with quality workmanship. I would not hesitate to use Aabra again and recommend them to anyone needing auto body repair.

ABRA was very quick in getting my car fixed and back to me. Denise kept me updated every step of the way.

Josh walker was great! An asset to your team.

Friendly, fast response/repairs and high quality work . Very satisfied!