Abra Auto Body Repair of America - Downtown Nashville

Josh kept me informed and had my truck ready on time. Looked great.

So professional and compassionate!

Wonderful place of business very kind and genuine people! My car was fix correctly and in a manner able time! They also kept me updated the whole time they had my car with text alerts and as well as phone calls with updates and status on the process of my car! I would highly recommend them and would use the again!

It was a great experience. My car was repaired to better than new and ahead of schedule. Everyone there was very professional and super friendly. I will always recommend and use ABRA if the need ever arises again. ......

Appreciated the updates and the easy access if I needed to talk to anyone. Everyone was was friendly and very helpful. They went over and above in accommodating my needs.

Continued excellence in pleasing the customer.

Thank you for all of y'all hard work. Keep up the great job.

I was expecting the car repairs to look like brand new, but it is noticeable to me that it has been repainted. The finish looks "grainy", which does not match the factory finish on the other side. The service time was appropriate and I appreciated that I could be dropped off at enterprise and leave my rental car at a ABRA in the end.

The customer service I received was amazing. I appreciate the tips on care and maintenance of the repairs done to my vehicle. Although verbally expressed, a written do's and don'ts list would be helpful for the new paint.

Dennis was wonderful, very timely and efficient.

John and his team did an excellent job. If I need work done in the future, I will definitely go back.

Always a progress report. Work is done beautifully and**** **** is a wonderful representative for the company. He always displays confidence, trust and respect to us when ever we have repairs done. Thank you Linda H

Josh was great!

The people their were very courteous...John K. was very knowledgeable of his work and explained everything that would be done to my car in detail. I like how I was updated by text message when repairs were completed and when it moved to the next stage of being painted. I brought my car in 8/8/16 and my car was finished in what I thought was a timely manner of two 8/10/16. I had a bullet hole in my trunk and now it looks like nothing ever was there. I would recommend Abra on 2nd Ave North Nashville, Tn to anyone...I would also return here for my car repair needs in the future. Thanks- S. Turner

Josh was great. Very helpful and a credit to your company.

Great service, nice people and they said 3-5 days for my repair. They delivered in 3 days. Beautiful job. Would definitely use again. Thanks Josh and Jenna for everything. Kathy Celauro

We were satisfied with how josh kept us informed of progress of repairs however the day we picked it up (7/30) we got out on interstate for our 3 ****/2 hr trip home to have tire pressure light come on and the truck had an significant vibration. We pulled over called John and was informed that he closed shop in 10 minutes at noon and was sorry he didn't have anyone to send out to help us.!!! So we checked tire pressure of which 2 had 37 and 2 had 39 lbs of air/pressure so we reduced our speed which calmed down vibration and decided to drive on home to where we could have someone look at it! We took it to dealership where it was purchased and were informed that the driver rear tire was not checking out appropriately and that we should contact Goodyear for a possible defective tire. Goodyear then ask us to take it to one of their approved centers which is another 45 minutes from our home so that the tire could be evaluated. The Goodyear approved technician informed us that all tires were over inflated and drivers rear was way out of balance. Tires called for 30 lbs of air/ pressure. So he rebalanced all 4 tires and corrected Amt in tires. The frustrating thing to us is why was the truck not driven once tires were put back on because one would have felt vibration and noticed gauge on!! Yes we realize the tires were mounted at a different place but when one sublets work out you still need to check to see if done properly! We had put our utmost confidence in you guys and at first you had helped ease a bad situation for us but I can't tell u how upset we both were after having trouble on road and speaking with John. That blew all positive customer service done the entire week before!!!

I am completely satisfied with service I received especially my contact, Dennis, who kept me up to date every day by text & phone calls, always having time to listen to me! Picking up my car & dropping off rental went smoothly, only regret was**** was at lunch & didn't get to meet him! Will gladly recommend ABRA!!!????

The guys at Abra on 2nd ave are real professional.I'm going to tell all my friends that if you have damage to your car go to the guy's at abra. If you want it done right.And ask for**** ****

Very pleased with the service and the help from Denise making sure everything was we'll taken care of.