Alyssa F.
Vehicle Make : Chevrolet
Had issues since the beginning. I called to schedule my repair that insurance was covering 100%, they only scheduled me for an estimate. This was after me explaining I needed the car fixed asap and didn't need an estimate with insurance taking care of it. I then went on vacation and was assured my car would be ready before I got home, and that it would be dropped off at my house. I received a call and texts stating my vehicle would be ready and dropped off on 5/3 and would be notified if there were any changes. They took notes on where to park my car and where to put the keys. I got home yesterday and my car wasn't here and no one could explain why. My car was dropped off this morning after explaining I had to make it into work today. Would not recommend Abra and would not use your services again.
Mary H.
Vehicle Make : Acura
Couldn't be more pleased. Joshua was excellent!
Benjamin P.
Vehicle Make : Nissan
10/10
Jason V.
Vehicle Make : Volkswagen
Dennis was great to work with. He exceeded our expectations. We will only use ABRA in the future.
Michael G.
Vehicle Make : Chevrolet
Good service, good work.
Doug B.
Vehicle Make : Chevrolet
Very good
Candida M.
Vehicle Make : Mercedes
Fabulous job. Staff kept us informed and went above and beyond. Car looks brand new again. Definitely will recommend and use again.
Terenica J.
Vehicle Make : Honda
Great Customer Service. Received updates about progress of vehicle.
Robert M.
Vehicle Make : Lexus
Dennis takes customer service to a whole new level and stays there!
Aleke T.
Vehicle Make : Toyota
Thanks for all of the updates! I received a text thanking me for trusting you with service but didn't get a call to let us know the car is ready...
Haleigh P.
Vehicle Make : Acura
Incredible service. I would recommend this company to anyone. Thank you specifically to**** for all you did for me. God bless!
Jamie B.
Vehicle Make : Acura
Great experience & excellent customer service. Thanks!
Sharon M.
Vehicle Make : Toyota
ABRA is the best in my book. I've taken all my business to the 2nd Avenue, North in Nashville, and believe you me, I've been there a lot. Dennis is the kindest, most pleasant and thorough CS Manager I know. Thanks ABRA. Anther job well done.
Michael H.
Vehicle Make : Dodge
The service was excellent they let me know day for day what was going on with my car on a daily basis and when they were thru Abracadabra my car fixed those guys at Abra really take their job serious my car looked brand new. They even took the time to wash it I think that was great I was really was satisfied thanks Abra.
Deatra L.
Vehicle Make : Nissan
I was truly impressed with the attention Mr. Dennis **** directed toward my vehicle, he's truly an aficionado of body repair, customer care and customer satisfaction. Dennis secured my confidence with Abra by making me feel as if I was the only customer he was dealing with, from day by day progress all the way down to the final polish. Dennis is true to work, a great Ambassador for Abra.
Thanks Again for your Excellent Service,
Sean E. Lawrence
Russell G.
Vehicle Make : BMW
Dennis was great to work with! 10/10! Completely fixed all of my issues and went above and beyond for customer service.
Louis R.
Vehicle Make : Honda
Fantastic in all respects. Exceeded all expectations. All staff is very professional. Repeat customer. thank you for asking
Benjamin H.
Vehicle Make : BMW
As far as I can tell in only having had the car back for a few hours, the work itself was very high quality and good. My issue lies with the state of the interior of my car when I got it back. The protective floor mat was left in there and was wet, there were boot marks on the passenger seat and the driver side door skin that looks like they had come from fine white dust in the shop area. There was also similar white dust on other parts of my black interior like the center console and surface of the dashboard closest the windshield.
Dennis was fantastic and an excellent communicator but I think perhaps the guys in the shop could take a little bit more care in the future.
David T.
Vehicle Make : Lexus
Dennis **** did an outstanding job and rendered the best customer service I have had in the past 15 years!!
Vance F.
Vehicle Make : Volkswagen
good job thanks
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