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Real Reviews From Verified Customers

Michael Todd.
Vehicle Make : Honda
2 out of 5
1/24/2018
Insurance process was too slow with mis communication. I had to interact in a process that should be automatic. Repair work was good once it got started.
Carol S.
Vehicle Make : Nissan
5 out of 5
1/23/2018
Great customer service. JERMY WAS DO NICE. AND THE CAR LOOKS GREAT
John G.
Vehicle Make : Honda
5 out of 5
1/23/2018
I’m satisfied with the service
Melissa W.
Vehicle Make : Infiniti
4 out of 5
1/21/2018
Jeff blanks was a awesome guy to deal with and the tech that repaired my vehicle did a amazing job.
Steven T.
Vehicle Make : Ford
4 out of 5
1/20/2018
Good follow up and correspondence. Thanks!
Douglas J.
Vehicle Make : Lexus
5 out of 5
1/20/2018
I appreciate how clean the car was when returned to me. The repairs done were perfect.
Samantha B.
Vehicle Make : Hyundai
5 out of 5
1/14/2018
Thank you for all of your help, Franklin team! I was very satisfied with my vehucle’s repairs. Although it took longer than anticipated, I really appreciate the customer service during the repair time frame. You all made this a stress-free experience. Thanks again for going above and beyond!
Eric C.
Vehicle Make : Dodge
5 out of 5
1/14/2018
Absolutely professional in every way
William P.
Vehicle Make : Ford
5 out of 5
1/13/2018
Liked the updates on progress
Susan A.
Vehicle Make : Mini Cooper
5 out of 5
1/11/2018
Very friendly and communication was excellent
George W.
Vehicle Make : Nissan
5 out of 5
1/6/2018
Jeremy kept me informed on status and the repair appears to be well done.
Trent L.
Vehicle Make : Toyota
5 out of 5
1/6/2018
Thankful for the timely work done by ABRA. Shannon was very nice and helpful!!
William M.
Vehicle Make : Toyota
5 out of 5
12/30/2017
Excellent customer service! Thank you.
Vicky S.
Vehicle Make : Nissan
1 out of 5
12/29/2017
Would not accept a check coming from an account with more than enough funds to cover the measly $500 insurance deductible
Carlin C.
Vehicle Make : Ford
5 out of 5
12/25/2017
Everyone at Abra was amazing! So pleased with the entire experience, I will tell everyone I know to go to Abra on Seaboard Lane!
Ronald P.
Vehicle Make : Buick
5 out of 5
12/23/2017
Kept me informed all along way. Good
Kenneth H.
Vehicle Make : Toyota
1 out of 5
12/17/2017
I’m missing parts and my blinker no longer works.
Tina A.
Vehicle Make : Infiniti
4 out of 5
12/16/2017
The experience was excellent. I was kept up to date each day. Doug was awesome. He kept me totally informed. The car looks fabulous, can't even tell it's been wrecked. It looks like a brand new car! I couldn't be happier. I hope to not ever be in an accident again, but if I do I know who will take car of the repairs. I'll also pass along to others the awesome experience I had! Great job to all! A very happy customer.
Tyrone F.
Vehicle Make : Ford
5 out of 5
12/9/2017
The customer service was excellent!!! Everyone was courteous and patient. I would highly recommend!!!
Ward S.
Vehicle Make : BMW
5 out of 5
12/8/2017
Efficient, friendly, fair, and personable employees.

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