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Body Shop

Real Reviews From Verified Customers

Stephan M.
Vehicle Make : Chevrolet
5 out of 5
11/21/2015
Linda does a great job in customer service and is such a pleasure to work with and the paint job looked great. Caesar also was very helpful during the process and always takes care of me with all of my service issues. Thank you to everyone involved. Steve Massimillo
Jackie O.
Vehicle Make : Suzuki
5 out of 5
10/15/2015
Linda is the BEST, she excels at providing timely feedback and consitently answers the phone with a smile and a friendly hello.
Stephan M.
Vehicle Make : Chevrolet
5 out of 5
9/10/2015
Great paint job and Linda was great and provided excellent Customer Service. She went above and beyond. Steve Massimillo
Brandon S.
Vehicle Make : BMW
5 out of 5
7/25/2015
T.j did a good job keeping me informed At all times
Gary F.
Vehicle Make : Chevrolet
5 out of 5
7/15/2015
Every employee was professional and nice.
Rhonda B.
Vehicle Make : Nissan
1 out of 5
6/11/2015
I came to Friendly Chevrolet based upon a commercial I heard for reimbursement of deductible. I called to ask if this offer was still available and they told me yes. After I had body work done on the car they came back and said it had to be initially enrolled in the program. I had two claims pending and they waived **** deductible due to the miscommunication, but I was still out of a 500.00 deductible. I feel that based upon the initial information I received that I should be reimbursed my 500.00 deductible, since they said my daughter's car was eligible due to previous service received and I was not initially informed that this was part of a program. My daughter car had been at Friendly for 3 weeks, I heard a noise the evening I picked up the car and thought it was my imagination. The next day the car wouldn't start and I was informed if they tow it in and the problem was something different then I would be responsible for towing. If the car was starting when we took the car to Friendly and they had it 3-4 weeks, Friendly should be responsible. Another complaint I have is while trying to complete my survey, it went through without completing it!
Lakandra R.
Vehicle Make : Nissan
5 out of 5
4/18/2015
George was excellent. Thanks for everything!
Deborah C.
Vehicle Make : Saturn
5 out of 5
3/26/2015
Great customer service. Ozzy was exceptional with communication during process provided informative and precise updates.
Jaime M.
Vehicle Make : Chevrolet
5 out of 5
2/25/2015
Ozzy was great! He kept in contact informing us of any changes and progress. Satisfied with the outcome! Thank you all at Friendly Chevrolet!
Latonya S.
Vehicle Make : Chevrolet
2 out of 5
2/12/2015
Took off to pickup and was damaged in shop before pickup so back through the process etc dissappointed
Mark R.
Vehicle Make : Chevrolet
5 out of 5
2/7/2015
Angie, collision specialist, absolutely the best! Friendly Chev could not be better represented! Very professional and courteous and just a real pleasure to work with. Awesome service! Pam Rogers
Mary Z.
Vehicle Make : Chevrolet
5 out of 5
1/31/2015
Always excellent service when car us brought in!
Juan A.
Vehicle Make : Chevrolet
3 out of 5
12/21/2014
Slow service getting my car. It took more than 25 minutes for someone to give me my car when I went to pick it up. Other than that wasted time everything else was fine.
Daniel P.
Vehicle Make : Chevrolet
5 out of 5
12/11/2014
I am very pleased with the service and friendliness of the staff at Friendly Chevrolet. Everyone was very professional and gave outstanding service. I guess that is why I always buy my vehicles from Friendly.
Harold E.
Vehicle Make : Chevrolet
5 out of 5
12/5/2014
Angie an Waldo were great really good service
Edgar M.
Vehicle Make : Hyundai
5 out of 5
11/30/2014
Excellent service...customer satisfaction is their goal. ..tks..
Ashley A.
Vehicle Make : Chevrolet
5 out of 5
11/29/2014
Tim Kelly was so helpful! Thanks for a quick and easy experience!
Scarlett H.
Vehicle Make : Chevrolet
3 out of 5
11/27/2014
Need either a rental service for the collision department or offer a replacement vehicle
Roberto C.
Vehicle Make : Chevrolet
5 out of 5
11/19/2014
Very satisfying! A job well done! !
John E.
Vehicle Make : Saturn
2 out of 5
11/14/2014
Friendly OBVIOUSLY has more business than it can handle in a timely manner. I will be returning today to attempt to have the final repairs completed. You may try to reserve the surveys until after the repair is complete. All the best John

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