Ellen M.
Vehicle Make : Nissan
Thank you for the excellent customer service I received during this difficult time.
Ellen M
Shantara S.
Vehicle Make : Toyota
The team was very personable and made me feel welcomed. This is my second experience at an Abra shop. The first time was the Lebanon store. The Murfreesboro shop gave me a much better experience.
Heidi D.
Vehicle Make : Mazda
The guys did a fine job and were great providing daily updates.
Oscar C.
Vehicle Make : Volkswagen
Everything looks great! Thank you so much! Just wish it would have been ready on the exact date that was told, but maybe it was due to the Geico people. Excellent service and professionalism. Thank you for the 5 star quality service!!
Dakota S.
Vehicle Make : Pontiac
car came out great all of my concerns were completely answered by the two guys that deal with GEICO customers. they were both very very helpful and they cared about mycar after they fix it
Larry W.
Vehicle Make : Cadillac
The team was great and has done great work. They were very informative and kept me up to date with each moved that they performed. I received both text and personal phone calls which was greatly appreciated. Thanks so much for the professional customer service given.
Carrie S.
Vehicle Make : Mazda
I very thrilled about the way they got my car back to me at a very timely manner.The car looks great I would recommend ABRA to all my friends they have the most courtesy people workin for them they kept me informed every step of the way thanks very much.
Ron S.
Vehicle Make : Toyota
Outstanding Service with exceptional workmanship. Joe made the process simple. I was even updated electronically each day thru the process.
Connie J.
Vehicle Make : Nissan
The tech that repaired my back bumper & painted it did an AMAZING job!!! His name was Joe, he was very nice & explained everything to me!! He was great!!
Michael B.
Vehicle Make : Ford
Guys did a great job in a short amount of time
Doug G.
Vehicle Make : Honda
Friendly staff, very easy to work with.
Judy K.
Vehicle Make : BMW
Wouldn't take my vehicles anywhere else for repair. This was my fifth visit (with four different vehicles) and I've been more than pleased with each and every repair.
Charke T.
Vehicle Make : Chevrolet
Very pleasant experience with a helpful friendly staff. I would highly reccomend any of my friends.
Joshua N.
Vehicle Make : Jeep
Great customer service from the ABRA team. The team has done a wonderful job on my Jeep. Special thanks to Christina and Gary at ABRA in Murfreesboro, TN for keeping me informed on the updates daily as well as their customer service altogether! Thanks to the team for working hard as a team together to getting the job done correctly in a fashion! Thank you ABRA!
Francisco Javier.
Vehicle Make : Volkswagen
Most of the staff was great and very informative with the whole process at the location. But except when I had to call to restart my claim.
You do need to have a better person to answer the phone the 2 times I did call she was rude and did not seem to understand my issues. Instead of looking for the information in the system she wanted me to call my insurance company instead of Abra I was placed on hold 2 different times and no one came back for 5 mins so I hung up and called again a few day later and that annoyed operator answered again and I had to again re-explain my issue.
Some what satisfied
Dolia M.
Vehicle Make : Pontiac
They were good people to work with. there was a few things that needed to be adjusted,but they took care of this rite away. I was satisfied with it.
Wayne B.
Vehicle Make : Hyundai
Outstanding,allsome staff!!!!!
Bobby P.
Vehicle Make : Pontiac
Great job
Susan P.
Vehicle Make : Nissan
Great job.
Kathy S.
Vehicle Make : Saturn
My experience was very professional and customer satisfaction was first and foremost important to Abra. I would choose them again for any repairs I would need on my vehicles.
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