Jennifer B.
Vehicle Make : Toyota
I went to pick my car up, paid my deductible no one bothered to walk around the car and confirm work was good so after transferring everything g from rental with my toddler I decide to walk around the car and found several chunky scratches on both sides of new bumper and the fog light fell out , zcurrently paying overages for rental have to pay for another day call to check again and he said the bumper was being painted, passed by on my way to smyrna about 20 minutes after calling and my car is sitting in side lot with bumper on it... still haven’t received a call that it’s ready so I’m assuming it’s not been fixed yet and again I’m still paying for a rental overage. Used them because that’s who insurance recommended won’t do it again. Paid for my car and still don’t have it back
**** H.
Vehicle Make : Nissan
Staff at ABRA was great and always made sure I was aware of the status of my vehicle. Everything was smooth and I would highly recommend ABRA to any of my colleagues and friends. In addition, to great staff and great communications the quality in the work speaks for itself. The work done on my vehicle was in great condition upon receiving my vehicle. They did a outstanding job on the my vehicle to get it back to original state.
Melissa K.
Vehicle Make : Ford
I was kept informed at all times and knew the status of my repairs. If I had any question, someone was always happy to help. I am extremely satisfied with this company and would recommend them and use them again if I needed repairs.
Bailey G.
Vehicle Make : Toyota
Everything was great and we appreciate the good work
Terry G.
Vehicle Make : Chevrolet
Very satisfied
Adrienne H.
Vehicle Make : Hyundai
Rick updated me during the whole process
And my car looks great
Jerald R.
Vehicle Make : Nissan
One place was not repaired.
Gary S.
Vehicle Make : Nissan
Prompt and informative through the whole process.
James N.
Vehicle Make : Toyota
Everything was great. Super easy to deal with!
Teresa C.
Vehicle Make : Nissan
I was kept well informed of status at all times.
Janita H.
Vehicle Make : Acura
Because your team did not do a quality pre repair inspection. We had to pay for an extra 4 or 5 days on the rental. Not to mention 2 days b4 we went to pick up the car the first time. Our rep called us and said the car would be finished, never called back. Next day we called and he said it was in final assy. We waited till the end of the day and finaly got a call and was told the car wasnt ready. When we were called on the 3rd day to pick up the car. I went to do final walkaround, car was not repaired completely. Thats very unprofessional. I'll have a very hard time considering abra in the future for our repairs.
**** And.
Vehicle Make : Mercedes
Work great. Agent great. I went straight home afterwards Just a few miles. Left about 3 am the next morning. Just a few mikes on 840, PSI triggers. The tire, where the work was done had been filled to 35 and showed low. At that time in the morning, being a female traveling alone, really no where to stop. It would not have been a big deal if I was not traveling. The Benz with those tires, should have been 41 in the cold---44 if warm. Not a huge deal, but worrisome. Everything. Else and everyone great. Thx.
Maria T.
Vehicle Make : Mercedes
I was very pleased with the service I received. My husband and I were especially pleased to see that Abra did an EXCELLENT job washing and sharing our car, as well as vacuuming inside of car. All we expected was just to have repairs done. So the extra care was e extremely impressive!
Thanks for enlisting my opinion. And I will definitely recommend Abra to my family and friends.
Tammy P.
Vehicle Make : Audi
Scheduling was easy, repairs were completed quickly and we were kept up to date every step of the way. Staff was so friendly and professional.
Lisa F.
Vehicle Make : Chevrolet
Great customer service, and great material partes for my car.
Pattiann R.
Vehicle Make : Chevrolet
We are glad we went t abra because of the sffiliation
To Geico. Everything went very smooth.
Mercedes Tafoya and Jamie Jean were very professional
And kept us well informed with the progress
Very kind and concerned regarding our incident
Thank you a job well done. The Truck looks great
Don Rahl
Willie H.
Vehicle Make : Toyota
Awesome Kind and Organized Team
Terry A.
Vehicle Make : Lexus
Took longer than anticipated
Jordan H.
Vehicle Make : Infiniti
Don’t change anything you did a great job
Mary R.
Vehicle Make : Nissan
After they said it was ready the bumper was uneven and there was a gap. I had to return it TWICE. It’s even now but you can still see the white clips that the bumper attaches to on the frame.
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