Abra Auto Body Repair of America - West Valley

I was excited that they went the extra mile to clean the inside if my car. I was wondering how I would have the strength and energy to do it myself when I am chronically ill. The even put my other seat cover on. They did and always do a fantastic job for me. I never have to take it back in for follow up repairs because they do it right the first time

My car was fixed in a timely manner and I we always kept informed as to the progress of my vehicles repair.

Everything was great!

I dealt With Ms Cindy Walsh and she's a very nice representative of your company. She answered all my questions with a smile, sometimes having to repeat herself so I was clear. Also if she's how all your employees conduct themselves you've got my future business. Thanks again for your quick and high quality work.

Cindy went above and beyond to try and answer questions and resolve my concerns.

My Hyundai Santa Fe was the recipient of a hit and run and I took it to the West Valley Abra location. I was greeted by Cindy Walsh and was treated with respect and professionalism. She walked me through the process and told me what would need to be done to repair my car. She made arrangements with my insurance company, set an appointment for me to bring the car in for repairs and made arrangements with enterprise rental agency so I would have a vehicle to drive. When I brought the vehicle in on the scheduled date they were still professional and remembered who I was. While waiting for enterprise to pick me up I casually mentioned that if they could have the car ready sooner than what was planned for I would be very pleased. Understanding that this was asking a lot, Cindy talked to the shop and they said they would do what they could while promising nothing of the sort. They repaired my vehicle in the compressed time and waited for me to arrive late on a Friday night (when I'm sure they would rather have gone home) and pick up my car. They never made me feel as if I were a nuisance but as if I were the single most important customer ever. Aside from the great customer service experience, the work done on the damage was exemplary. It looks as if it just rolled of the showroom floor. I am extremely pleased with the entire process at Abra and would strongly recommend using this facility/location for any body work that one would need on their vehicle.

Cindy and Mike and the entire team at ABRA took great care of my vehicle, and as always I will continue to recommend them to everyone.

Very awesome experience! Quick and best work quality

Overall great experience

Was amazing, staff was very nice and gave us lots of of info. We got text with updates and calls which was excellent

Since having my car returned I am finding some small issues. I am sure that your company will solve the issues. Other than that your customer service person was great keeping me informed daily of where my car was at in the process of the repairs.

I am soooo pleased with the beautiful repair on my car! I can't thank you enough. When I got my car back, it looked like a new car! Thank you for cleaning it inside and out!! I have to say Leland Thompson did a wonderful job. He is really good with people. Made me feel like I was talking to a friend. The repairs was done so quickly. And thank you for keeping me updated in all the texts. I really appreciated that. I will for sure recommend you to all my friends. And if needed, I will use your services again for sure! Thank you again!????????????????

SUV looks great. Repair was done earlier then estimated. Very happy

I really appreciated Leland and the time he took to keep me posted. He also made sure in was getting the best possible result. Thank you!! Cindy was a joy to work with as well.

The two who took care of me were Cindy and Leland. They were equally wonderful. Leland text me daily to keep me updated on my car and saw that things were taken care of promptly. They were both great people, friendly and courteous.

They did an amazing job! The paint work and attention to detail is phenomenal!

My experience with Abra has been awesome! Leland is a very accommodating and professional. He keeps you well informed about every detail. This is my 3rd time needing auto body work, and I had no hesitation going back to Abra. If anybody asks me for a body shop, I always tell them 'Abra'.

I was helped by Leland and I've never been so satisfied with an auto shop. honest, fast, and so so SOOOO NICE. they worked with me every step of the way and answered all of my questions. Leland also offered to help me out with other auto body problems I have. ABRA FOREVER.

The repair was done very quickly. I was kept updated throughout the process. I dealt with Leland Thompson and he was extremely helpful and friendly. He really went the extra mile for me and made sure that I was completely satisfied with the repair. It's very rare now a days that a business would take care of a customer the way I was taken care of. I would recommend Leland's shop to anyone I know needing repairs. Great customer service and turn around time, Thank you.

Leland & Cindy were great & always ???? & making me very comfortable. My car looks & drives ????!