John S.
Vehicle Make : Dodge
Very organized and professional. They went beyond what was expected. They kept me well informed of everything that was being done daily. Great customer service. I was also impressed that the inside of my truck was detailed which was beyond what needed to be done.
Thanks
Danielle M.
Vehicle Make : Toyota
They were so easy to work with period kept me informed all along the way. Would easily go back there and work with them again.
Karen H.
Vehicle Make : Toyota
Thank you for getting my truck back to me so quickly. The work done was wonderful.
Phillip K.
Vehicle Make : Honda
Everything was great save one small thing: the car was marked as fixed a day earlier than it was while waiting for a part. This caused a loss of time in coming down to pick it up when it wasn't complete. Best guess was overly zealous attempt to improve a KPI metric by someone. Doing so wasted time for me, and threw off internal metrics (if they're tracked). Please be more careful in the future; KPIs don't mean anything if they don't measure accurately
Lani W.
Vehicle Make : Ford
I was very pleased with my experience! I will definitely recommend Anna to all my friends.
Thanks.
Rosemary D.
Vehicle Make : Toyota
ABRA was exceptionally easy to work with, employees are personable and take extra time to update you with progress. I am exceptionally pleased with the service, and the car looks excellent.
Laura S.
Vehicle Make : Acura
I was really happy that my car was fixed so much faster than they thought.
Jean E.
Vehicle Make : Nissan
I liked having the daily updates on my car. The whole experience was easy and ran smoothly. Thanks.
Lisa G.
Vehicle Make : Ford
The work looks great, I can't even tell anything happened to my car. Rick was great at letting me know exactly what the process was when I dropped my car off and kept me updated while my car was being fixed. This was the first time I've ever had to take my car in for damage repair and the first time dealing with an insurance claim, so I really appreciate rick being so thorough and patient when explaining the process to me. Would definitely recommend this shop to others!
Nichole G.
Vehicle Make : Chevrolet
Very good customer service and kept in the loop the entire repair time. Very friendly and supportive staff throughout entire proces.
James H.
Vehicle Make : Toyota
There was a 15-20 minute wait at first but the car is looking right. Thanks.
Sara S.
Vehicle Make : Mazda
Staford is such a nice person and not at all intimidating, which is important to me, as a single woman. Auto shops can be a tough place for women, but he made me feel at ease leaving my car there. Also, the people at the front desk are extremely nice and helpful, too.
Martin F.
Vehicle Make : Jeep
Nolan was incredibly responsive. I needed extra repairs on top of my insurance and he was very good in getting information to me.
Great staff member
Angela L.
Vehicle Make : Honda
Service was great
Alison K.
Vehicle Make : Toyota
I appreciated the daily updates. They were great to keep me informed.
Sally E.
Vehicle Make : Nissan
Kept us informed. Finished when said it would be. Even put on an extra part that we supplied Thank you
William G.
Vehicle Make : Subaru
Everything from the time I walked in the receptionist to staff was wonderfull all the text messages to phone calls they promised a date and delivered I will absolutely be returning if I ever need body or glass work
Chris R.
Vehicle Make : Mazda
Great customer service for sure, the paint color was spot on with matching the existing paint.
Brian K.
Vehicle Make : Honda
The repairs done on the rear end of my vehicle went fantastic. My vehicle looks brand new, they even detailed the vehicle inside and out. Not only did they do a wonderful job on the repairs, but all of the staff treated my great, like I was a friend. They even called me with updates on the status of the repairs and finished ahead of schedule. Great Job!
Luke T.
Vehicle Make : Dodge
I've only had my truck back for a couple hours but I felt like everyone really cared about my satisfaction and took it upon themselves to take care of me.
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