Andrew M.
Vehicle Make : Ford
Great job on repairs. Convenient having enterprise rental meet me there too.
Arezou M.
Vehicle Make : Toyota
Mary was GREAT to work with. She ac
tually genuinely cares about the customer.
**** L.
Vehicle Make : Hyundai
Your company is very professional. I was amazed how clean the area was. You were very helpful in assessing the damage and explaining what had to be done and advised that there could be more work if the first attempt at repairing would not work. You did the work quickly and the repair area looks great. Thanks again.
Tom Long
Candace H.
Vehicle Make : Volvo
Mary did an excellent job. You were on time with my initial appointment, explained the extent of the damage to my vehicle and delivered my car with the work complete and the time line quoted. Nice touch to have my car cleaned. Also appreciated the vm updates. Excellent quality is what I had know your company to be known for but was wowed by the excellent customer service.
You also looked very good by comparison to Enterprise which provided my rental car. They could use you as consultants in customer service.
Many thanks,
Candace H
Mary Catherine.
Vehicle Make : Toyota
Loved hearing from you on a daily basis. Mary was just wonderful.
Mark P.
Vehicle Make : Honda
Jason is great, follows up, is honest. Dealt with two ladies at the front desk. One who works the afternoons - long dark hair - and one who worked the morning - blonde hair. Both were great. I would come back again and would recommend your service to my friends.
Susan L.
Vehicle Make : Saturn
Thank you for the great service.
Jacqueline I.
Vehicle Make : Toyota
The work on our car was excellent as was our initial contact with your staff. However when I came to pick up our car I waited approximately 10-15 minutes for your receptionist to acknowledge me as she was working with a potential client. When she finally did acknowledge me, she asked for another staff person (Julie)to come up to help me. This did not occur and I then waited another 10 minutes for help. She asked if I wanted to go over the repairs with Abra staff but since I had already been waiting for 20-25 minutes I declined. I understand that your business may be very busy but I do expect that if your front staff is working with a potential client, and there are staff sitting , talking in an adjacent room, someone should be able to help expedite business with an existing client.
Thankis for your consideration.
James A.
Vehicle Make : Toyota
Keep doing what ur doing
Anthony P.
Vehicle Make : Lexus
Very friendly, work done quickly and very good at communication with us
Bonnie J.
Vehicle Make : Toyota
My car looks great. It was completed sooner than expected. Mary Voss went above and beyond in dealing with the insurance people and seeing that my car was completed in record time. Mary was also gracious and exceptionally efficient and helpful. 10
Lisa W.
Vehicle Make : Audi
Mary was excellent at communicating with me as to the status if the work.
Charles M.
Vehicle Make : Lexus
Great Job!!!
Charles H. McClelland
Marlene S.
Vehicle Make : Toyota
A great job was done on repair of my car and thank-you so for washing and cleaning the inside
Thanks again!
Patrick M.
Vehicle Make : Lexus
Great people. Great customer service.
Renan S.
Vehicle Make : Scion
My vehicle was not put back together after repairs were made (back seat was taken apart, inside panel was hanging and not put back in place, the hanging device was removed and left in the cup holder, and buffing compound left on inside window ledge and not cleaned) ... highly dissatisfied with results despite being in your possession for an additional day; with all these incidents seems that the repairers rushed fixing my vehicle; customer service manager could not explain why vehicle left in such position... Offered an apology, but overall not I not happy with service
Parker E.
Vehicle Make : Dodge
Great experience Thankyou
Dean R.
Vehicle Make : Toyota
Jason is a wonderful asset to your company! He was professional , detailed and delivered superb service . We will highly recommend Abra to everyone we know.
Dean and Linda Alberswerth
Marion S.
Vehicle Make : Toyota
friendly courteous helpful and prompt service
James M.
Vehicle Make : Honda
Excellent service from start to finish. I could not ask for better.
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