Demetra C.
Vehicle Make : Dodge
Very nice people there.....The job on my Suv amazing!
Robert &.
Vehicle Make : BMW
ENTIRE EXPERIENCE a !0!!!
Susan G.
Vehicle Make : Lexus
Very friendly, accommodating and nice work on my car.
Jerome J.
Vehicle Make : Honda
They even washed my car ! ! Awesome.
James And.
Vehicle Make : Lexus
Mary was extremely helpful. Work was completed when promised.
Alex A.
Vehicle Make : Lexus
Very Good communication by Mary Voss!Thank you.
Darci I.
Vehicle Make : Lexus
Hilman, Mary and the entire staff was excellent. Service was spectacular. Thank you Abra.
Cindy B.
Vehicle Make : Toyota
repairs are perfect; communication very strong throughout the short repair process. Have used Abra once before and would not hesitate in recommending. Everyone we had contact with was fully professional and courteous.
Judith T.
Vehicle Make : Toyota
good service with attention to detail and customer satisfaction. Thanks.
Eric K.
Vehicle Make : Toyota
Good job. Thanks!
Tom K.
Vehicle Make : Ford
Three items made the experience less than satisfying.
****. The promised completion date was not met.
2. The price increased (only slightly) because a part in the original quote was not available. (Why put it in the quote originally?)
3. The email status comments were worthless. Things like:
"Your Ford repair is underway! No worries! The repair process is coming along nicely."
"Your Ford is happy here! Why? Because we are taking good care of it until it comes home."
"We are nearing completion. The last mile is the toughest! If there are any delays, we will call you."
None of this provides any detail or estimated completion dates or times. No useful information.
Katie G.
Vehicle Make : Honda
Only completed part of the work. The windshield was quoted to be finished same day and was never completed.
James G.
Vehicle Make : Nissan
You guys are just the greatest. I have to say that the conceit of insisting on all 10s versus any 9s on any future questionaires is irritating. The wait time in picking up the vehicle (10 minutes) was minor which would have rated a 9. Awfully good but not perfect (a 10).
Georgette R.
Vehicle Make : Toyota
When told a time that the vehicle would be finished, it would be appreciated that the time is accurate. I was told 9:30 in the morning and when I called, it was changed to 11:30.
Sandra L.
Vehicle Make : Toyota
Well done !
Emly E.
Vehicle Make : Acura
I had a great experience with Abra. I was happy to get my repaired, clean car!
Kathleen C.
Vehicle Make : Toyota
xcellent service. Thanks
Bob K.
Vehicle Make : Lexus
Excellent service, communication throughout, friendly staff. The bumper looks good as new.
Bob K
Dana N.
Vehicle Make : Volvo
I encountered a lot of "road blocks" in getting my car fixed. Initially the wrong door was ordered (a back door when supposed to be a front), then the door was days late arriving (which I realize is not ABRA's fault). When I picked up the car, the window had been scratched in several places. While I was told this will be replaced, the whole thing has been pretty inconvenient.
John S.
Vehicle Make : Toyota
overall...great job
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