Mikhail Z.
Vehicle Make : Toyota
My SURVEY's Answers:****. RATE REPAIR SATISFACTION QUALITY.-10; 2. RATE ABRA CUSTOMER SERVICE SATISFACTION.-10; 3. WAS YOUR VEHICLE READY WHEN PROMISED?-YES; 4. WERE YOU KEPT INFORMED DURING ENTIRE PROCESS?-YES; 5. RATE CLEANLINESS OF YOUR VEHICLE WHEN IT WAS RETURNED TO YOU.-10; 6. RATE HOW LIKELY YOU RECOMMEND ABRA TO YOUR FAMILY AND FRIENDS?-10; 7.WAS IT NECESSARY AFTER THE REPAIR TO RETURN FOR QUALITY ISSUE?-NO (NONE QUALITY ISSUE, NONE BACK-ORDERED PARTS)
Conor K.
Vehicle Make : Lexus
The entire team at the Madison east location did an amazing job! From the beginning of the process to the end of the process, they treated me like family and answered any and all questions I had. Definitely will be referring others to this Abra. A special thanks to Rebecca, Debbie and Eric on the excellent customer service and knowing how to really treat the customer, so they return in the future. Thats hard to come by these days, especially with an entire staff.
Thanks again,
Conor K
Peter J.
Vehicle Make : Honda
Went very well
Abbie D.
Vehicle Make : Kia
Everything was done well and timely.
Richard S.
Vehicle Make : Honda
Kept us well informed and did a nice job of ensuring that the mirror looked like it belonged to the car
Karen M.
Vehicle Make : Mazda
Every person that I spoke with was pleasant, helpful and willing to spend time making sure I understood what I needed to know. I felt comfortable and didn't feel as if I "was taking up precious time ".
I have already mentioned to family and friends how helpful your business was and I would definitely recommend your business to go to for a job well done!
Thank you.
Duane J.
Vehicle Make : Ford
Your service is very good , I did not have any issues in any area of service. I would have service done there again.
Teaqua H.
Vehicle Make : Hyundai
The service was great. Abra kept me updated throughout the repair process and my car was ready in a timely manner. All the staff were courteous and professional. I would trust them with my vehicle again.
Jemal G.
Vehicle Make : Toyota
I I glad to take my car to A bra because they are wonderful people I recommend to anybody.thank very much.
Kyle S.
Vehicle Make : Ford
Excellent customer service, communication, and quality repairs! My truck came back cleaner than when I brought it in!
Mary W.
Vehicle Make : Ford
Everyone did a great job. Very friendly and nice working with the the team.
Felicia C.
Vehicle Make : Kia
I love your work it was quick and fast
Donald T.
Vehicle Make : Ford
I was amazed at the speed of the work and the friendliness of the customer service. Thanks!
Joe P.
Vehicle Make : Lexus
Very good. Thank you
Lynn L.
Vehicle Make : Subaru
Repair work was beautifully done. And we appreciated the frequent text updates letting us know the status of your progress.
Summer B.
Vehicle Make : Honda
Your staff was incredibly helpful and accommodating. All of our needs were met and the car was finished in such a short time and looks wonderful. Every single person we spoke with was pleasant and well-informed. Thanks so much!
Mohamed E.
Vehicle Make : Honda
The whole team was great the GM Tom was very helpful had a great experience
Lee T.
Vehicle Make : Toyota
Very professional
Christopher D.
Vehicle Make : Honda
Excellent speedy service completed ahead of schedule and to perfection. The ease of arranging rental car was very helpful. The fact they even cleaned my car for me was lovely icing on the cake. I've used them before and I'd use them again!
Alan R.
Vehicle Make : Toyota
Every thing looks great.
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