Travis B.
Vehicle Make : Saab
I was not kept in the loop for repairs. I had to call several times for updates. The rep did say they tried to reach out to me and left messages and tried to email, but I never received any, until after my fourth call. They were very friendly and apologetic, which was nice. I did have an issue with the headlamp washer which was not address, but was brought up in the walk through initially. I was told they will call me after they check on it, so we will see. I understand things happen, but I do have to leave work early, or show up late to drop/pick my car up, which will have to happen again to remedy the issue. Overall, I'm not dissatisfied but not really satisfied either. I have gone through abra 4 times and will continue to do so.
Kay M.
Vehicle Make : Lexus
Everyone was so helpful and nice. Couldn't ask for better service. Thanks to all.
Denelle H.
Vehicle Make : Toyota
I cannot convey my satisfaction enough. From the customer service to the quality of work completed. I am so glad that Abra is one of the preferred auto body shops my insurance company recommends. You truly set the bar high for all other body shops. I hope to never need to have repairs done in the future but if I do, I will for sure chiose you above all others.
Thank you for an exceptional experience!!
Patrick M.
Vehicle Make : Ford
When dropping off car, was told I would be getting a call later that day explaining what was to all be redone... Only call I EVER received was a call saying my car was done. When picking up my car the guy who knew my car was not there, and the guy who looked over my car with me didn't have a clue what was all done... My DAD is a mechanic I do know my car and I would have liked to know what was going on. Visually the damage is fixed but no clue what the internal damage was.... Also when insurance called to tell me the write up had been done he said the person would be calling me later to walk through n let me know what the damage was. DONT say your going to do something if your not gona follow through
Tehshik Y.
Vehicle Make : Honda
Debbie, Reed, and Rebecca were very helpful and did a wonderful job assisting our repair.
Denise C.
Vehicle Make : Toyota
Excellent communication and service from everyone at ABRA- thank you!
Daniel T.
Vehicle Make : Dodge
Great job and service. I was kept in the loop and always informed..
David G.
Vehicle Make : Subaru
Everyone I delt with was very professional and kind. The bid was exactly what was estimated and I was happy to see my car washed and waiting for me.
Jane T.
Vehicle Make : Honda
Awesome communication.
Joanne M.
Vehicle Make : Ford
Awesome Service and personal!
Paul W.
Vehicle Make : Toyota
Great people!
Sara F.
Vehicle Make : Ford
Have used Abra multiple times and the work is always grepapt
Carolyn M.
Vehicle Make : Toyota
Your team was very professional.
Take care,
Carolyn M
Jeffery B.
Vehicle Make : Honda
phenomenal job,friendly and helful staff. You guys exceeded my expectations and I'm more than satisfied. Job well done thank you all
Gina T.
Vehicle Make : Kia
ABRA did a great job on my vehicle. I will recommend them to other people that need work done on there vehicles.
Melodie Y.
Vehicle Make : Honda
Did a wonderful job on my car. Fast service, meaning they repaired my car very fast. Thanks for everything
Gloria B.
Vehicle Make : Chevrolet
Something wrong with the paint on the passenger door
Jacob K.
Vehicle Make : Honda
My car looks better than it did before my accident. Very good at keeping me up to date with what's happening. Very kind staff.
James H.
Vehicle Make : Subaru
YOUR STAFF WAS GOOD & FUN. I HOPE TO NOT GET IN AN ACCIDENT, BUT IF I DO, I'M COMING TO SEE YOU. LARRY WAS GREAT.
Justin E.
Vehicle Make : Toyota
The Abra team went above and beyond to make my experience with them exceptional. Great job Abra!
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