Abra Auto Body Repair of America - East Madison

I really appreciated the quick feedback concerning the repairs on my vehicle. I was kept informed on the status and any changes.

Wonderful communication throughout the process. I highly recommend.

I really loved how personable your staff was, Along with how accommodating they were.the staff really showed how much they cared.

Everyone was very helpful and I received fast, great service.

Excellent fast andeasy

when get the car ready to delivery to customer, make sure your guys check everything for 100% customer satisfaction. If there are spots left on the area that was worked on, acknowledge it immidiately and fix it without letting customer have 2nd thought about your service. In my case, there was a spot left on the panel that was fixed. I asked your guy why there was still a spot there. He told me that that spot was there before the fix and your guys didn't touch it. However, in fact your guys repaint that whole area. I told your guy such that. Your guy acknowledged and removed it.

Thank you for an awesome, professional, and worry free experience.

Larry is detail-oriented. Keep up the frequent updates and good work.

The staff was very prompt and quick to respond to any questions I had. Things were done as soon as parts were available. Went above and beyond. I'd highly recommend them to family and friends. Deb

Overall experiance was great. Minor feedback: it would be nice if the Text Notifications about "your car is ready" included the range of times that the car can be picked up.

We were extremely happy with all the communication and professionalism of the staff throughout the process! We would recommend Abra to anyone & would definitely use them again. Thank you!!

This was an awesome experience. The staff was friendly and helpful. They took something I had not wanted to deal with and made it very easy for me.

Larry did a fantastic job getting back to me with my car process and questions I had. Highly recommend Abra auto body and glass to everyone.

Excellent service and happy to do business with ABRA

Absolutely wonderful experience and great repair! Bob was fantastic and is a tremendous asset to your company. Feel free to call for more details. I will recommend ABRA in the future. Marc M

They were efficient, expedient, and professional. Thank you for a job well done.

Everyone was great. Very helpful staff also very professional.

I filed a claim with Geico and went to see a Geico representative about an estimate on the repair cost at Abra. I was told a new part would be ordered and I would be contacted in a few days. I waited for four weeks and still did not receive a call. I had to call the representative and inform him that it had been four weeks and I was never contacted or brought in. I came in and was told that my paperwork wasn't correctly done so no one had any idea why I was there. I filled out the paperwork and left my car for the mechanics to repair. After receiving my car back, I noticed that they didn't properly seal the plastic liner in the wheel well (the whole point of the visit was to repair holes and exposures in the wheel well). The experience is currently not over yet since I have to take my car in again tomorrow afternoon for them to properly complete the repairs. Would any customer experiencing these issue be satisfied?

Everything went great! The people were friendly and helpful and the car looks great!

Just make sure everyone is on same page when checking in to drop vehicle off . Otherwise GREAT JOB thus far. Thanks Bond's