Jordan W.
Vehicle Make : Hyundai
Great communication, speedy service, cleaned my enitire car. Great great stuff
Shawn S.
Vehicle Make : Toyota
They did an excellent job and went the extra mile to make sure my car was repaired correctly. They were also able to do my repairs quickly.
Eric H.
Vehicle Make : Ford
It would've been nice to get an estimate amount of time my repairs would take including getting the insurance rep out to approve the work. I was surprised that when I couldn't schedule an appointment to bring in my car till Tuesday that the insurance rep didn't approve you to work on it till Friday. The work looks great, the amount of time it took just surprised me.
Judy T.
Vehicle Make : Mercedes
I was so VERY pleased with the outstanding customer service! Ashley and team kept me up to date WITHOUT me making one call to them! The staff was respectful, kind and efficient. The repair work was efficient and perfect! We need the business world to use your customer service program plan as a model! I would highly recommend your company.
George E.
Vehicle Make : Ford
Our customer service manager Nate worked with us to get the best results for our car as there were minor problems with the first attempt to repair the dent. Although it costs us more then originally estimated Nate explained fully what happened and then worked with us to keep the cost down. The finished product was like the dent never happened which made for a happy wife as it was her car!
Cwo Diana.
Vehicle Make : Fiat
Good job. Communicated well.
Bobbie F.
Vehicle Make : Honda
I was very happy with the repairs, and was satisfied with all the people that helped guide me through the process.
Brian M.
Vehicle Make : Volkswagen
Awesome job and really appreciate the updates with regards to my car's progress
Kevin Z.
Vehicle Make : Nissan
I was kept informed during the entire process and the work performed looks outstanding. I will certainly recommend to others.
Antoinette K.
Vehicle Make : Ford
What a wonderful experience. Ashley and Heather were fantastic. Their customer service was top notch! I would recommend Abra to anyone that ever needed car repair. Thanks Abra!!!
Larry B.
Vehicle Make : Jeep
I liked that you all kept me informed step by step and the end results were very nice. Thank you, thank you, thank you.
Jackie G.
Vehicle Make : Chevrolet
As my husband said...there are places that talk about "good service" and then there are places like yours who DO good service. ABRA is the extreme of efficiency! thank you!
Judy N.
Vehicle Make : Ford
Just keep up the excellent job you do on body and glass repair. We especially appreciated the frequent text messages to keep us updated as to the progress on our car's repair. And Nate took information from me just following the accident in a kind manner that helped me to calm down.
Thank you to the Abra team! Job well done!
Paul P.
Vehicle Make : Hyundai
Had a follow up question the day after my car was picked up. Question was responded to on the same day. Outstanding service.
Salina C.
Vehicle Make : Honda
The service and updates were Great!
Dennis S.
Vehicle Make : Chevrolet
The damage that I had with the car is not my issue, but rather the way the car looked in another area that was caused when the car was disassembled by ABRA. Yes I saw what Dean showed me, but it was not something I created and not aware of. I just think that even though they had to do what they did that it could have been done better than how it turned out with a smoother look and less conspicuous. Dennis
Robert L.
Vehicle Make : Mazda
The repair was great. The fact that you cleaned my car was unexpected but very much appreicated. People are work thought I had my car detailed and wanted to know where I had the work done and how much did it cost me. I have recommended ABRA to quite a few people. I should note that I get to work very early and I park right by the front door so up to 150 - 200 people pass my car getting in the front door.
ABRA might want to look into how they can cut down on repair time and still maintain the high degree of quality work. Please, don't even consider giving up the "detailing".
Craig F.
Vehicle Make : Acura
Exceptional quality work and service! Thank you!
Richard B.
Vehicle Make : Chevrolet
your people were very professional and courteous.
David H.
Vehicle Make : Honda
We had a couple door dings fixed by the paintless dent removal process, and I was impressed with the results. The other repair was flawless as well.
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