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Real Reviews From Verified Customers

Susan M.
Vehicle Make : Nissan
4 out of 5
8/26/2016
Good communication throughout the time you had the car.
William W.
Vehicle Make : Toyota
5 out of 5
8/24/2016
Done on time and kept me updated the whole time
Eileen M.
Vehicle Make : Lexus
5 out of 5
8/21/2016
Tony kept me well informed of the progress!
Daniel P.
Vehicle Make : Lexus
5 out of 5
8/19/2016
Excellent service!
John G.
Vehicle Make : Ford
5 out of 5
8/17/2016
Good team ~caring and willing to answer questions. Cery helpful
James C.
Vehicle Make : Hyundai
5 out of 5
8/13/2016
Jordan was very professional and kept me updated. Very impressed with everyone I dealt with.
Sergio O.
Vehicle Make : Cadillac
5 out of 5
8/10/2016
Really appreciated the willingness of the staff to provide regular updates. Always knew the status of the repair by virtue of the updates. Thank you.
Abby S.
Vehicle Make : Lexus
1 out of 5
8/2/2016
While not entirely satisfied, I do not fault Service King of Franklin.... I'm filing another claim with insurance as I don't feel only painting one side of the car and leaving it unmatching from an accident that was 100% not my fault is unacceptable. I understand the older paint is impossible to match due to oxidation, but my car was one shade of black before the accident and should be one shade of black when I leave.
Ina S.
Vehicle Make : Kia
5 out of 5
7/30/2016
By far the best experience ever. Customer service is beyond compare. We knew every day what they were doing and how things were going. You will be highly recommended to everyone we know.
Eleanor H.
Vehicle Make : Lincoln
5 out of 5
7/26/2016
Nicest people I have ever worked with.
Suzanne W.
Vehicle Make : Acura
5 out of 5
7/23/2016
Nice people, great communication, and the car looks great.
Byron W.
Vehicle Make : BMW
5 out of 5
7/21/2016
Great communications and timely service.
William C.
Vehicle Make : Subaru
5 out of 5
7/21/2016
Timely and quality work. Highly recommend Service King.
Bruce W.
Vehicle Make : Nissan
4 out of 5
7/21/2016
Staff was very helpful. They rep updated me regularly. However the texting app sent notifications but the message was very general and not specific to my situation Overall I would use service King again
Anna P.
Vehicle Make : Honda
5 out of 5
7/14/2016
Wonderful job. Tony was awesome.
Donna K.
Vehicle Make : Honda
5 out of 5
7/13/2016
The experience was fast, easy and without any conflict. Very pleased
Daniel P.
Vehicle Make : Lexus
4 out of 5
7/10/2016
I want to express extra gratitude to the staff and technicians at the Carothers Parkway location in Franklin TN. They went the extra mile for me to complete my repairs by staying late in order to save me extra days of rental car expense. It's nice to know that excellent customer service still exists in today's mediocre service culture. Job well done -- thank you! I will definitely recommend Service King to anyone in need of repair service.
Joyce J.
Vehicle Make : BMW
5 out of 5
7/10/2016
The constant updates regarding my car were great and they finished ahead of schedule
Raiford C.
Vehicle Make : Toyota
4 out of 5
7/9/2016
Could not believe that I turned In the car on Thursday morning and it was ready to pick up Friday afternoon, and looked great!
J S.
Vehicle Make : Honda
5 out of 5
7/8/2016
I appreciated the feedback every day letting us know the progress they were making on the car.

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