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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 220 reviews 83%
4 star 25 reviews 9%
3 star 5 reviews 2%
2 star 5 reviews 2%
1 star 9 reviews 3%
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(All Vehicle Makes)
Sandra M.
Vehicle Make : Ford
4 out of 5
9/12/2015
My car has been hit three times none my fault once to another shop the last two here at same shop great job everyone so nice and professional great job car cleaned
David E.
Vehicle Make : Toyota
4 out of 5
8/28/2015
Wish the SK in Mount Juliet was Safeco approved. Michael and the folks at the Nolensville Rd location did a fine job. It's just that MJ is much closer
Babs F.
Vehicle Make : Subaru
4 out of 5
8/21/2015
I appreciated the friendly reception when I arrived. My service advisor, Raj, took time to ask questions and provide a detailed description of work to be done, including the timeline. It was helpful getting an email describing progress along the way. When I picked up my car, it had been cleaned inside and out. I appreciated that! Would definitely use Service King again, if the need arose.
Michael W.
Vehicle Make : Kia
5 out of 5
7/24/2015
Great job by all..I would highly recommend you to anyone needing your services.
Karen P.
Vehicle Make : Toyota
5 out of 5
7/24/2015
Very professional and timely.
Robert L.
Vehicle Make : Honda
1 out of 5
6/27/2015
The steering is not at all fixed. The steering wheel position is 180 degrees out and it is pulling hard to the left. At a minimum why wasn't the steering, suspension, and an alignment checked prior to saying the repairs were complete. Why was the car released to my son with this issue?
Jo H.
Vehicle Make : Volvo
4 out of 5
6/12/2015
My car looks GREAT ! Can't even tell there was ever a scratch or "ding". The repair time was ab out 2 days, and I believe the paint was a 2-step process. They checked the sensors just in case those were damaged. You staff is very friendly, curteous, and helpful. If I ever need body work again, I would not hesitate to use this Service King (which is Liberty Mutual's highest rated center).
Harshal K.
Vehicle Make : Nissan
5 out of 5
6/5/2015
Nice job
Aubin F.
Vehicle Make : Honda
5 out of 5
5/23/2015
GREAT customer service!!! Very friendly and knowledgable staff!
Mickey S.
Vehicle Make : Toyota
4 out of 5
5/12/2015
Wow is all I can say
Douglas G.
Vehicle Make : Lincoln
2 out of 5
5/5/2015
I'm not Douglas.
Brittany B.
Vehicle Make : GMC
5 out of 5
5/3/2015
Great customer service!
Christopher W.
Vehicle Make : Lincoln
4 out of 5
5/1/2015
They kept me informed as to the status of my car and it was completely detailed once it was complete. Great job guys, my baby looks brand new. ????????
Johnetta S.
Vehicle Make : Nissan
5 out of 5
4/10/2015
The customer care provided by the Service King on Hickory View Drive in Nashville was outstanding! First time customer and I'll be a next time customer too! Job well done.
Jason H.
Vehicle Make : Nissan
4 out of 5
4/10/2015
Excellent job, with perfect paint matching. They even cleaned my car interior and detailed it which I wasn't expecting but awesome none the less. The staff was very friendly and professional. Perfect ten from me.
Eddie R.
Vehicle Make : Nissan
3 out of 5
4/9/2015
We had some initial issues that required extra time. They were able to fix it and make it right.
Edward T.
Vehicle Make : Toyota
5 out of 5
4/3/2015
The agent was very polite, personable, and professional. Everything was explained thoroughly. The car was fixed and detailed to my complete satisfaction. The job was done in a timely manner. Edward T
Jason M.
Vehicle Make : Jeep
5 out of 5
4/3/2015
Very quick repair and the vehicle was cleaned and looked great! Job well done.
Ashley D.
Vehicle Make : Honda
5 out of 5
2/7/2015
My car looks greatlike brand new. Service King did an excellent job.
Charles C.
Vehicle Make : Toyota
5 out of 5
1/26/2015
Excellent communication start to finish. Car is in better shape now than it was even before the accident. Thanks to Dave and his team.

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