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Body Shop Review Summary

5 star 256 reviews 78%
4 star 51 reviews 15%
3 star 4 reviews 1%
2 star 4 reviews 1%
1 star 15 reviews 5%
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(All Vehicle Makes)
Fannie L.
Vehicle Make : Volvo
5 out of 5
4/7/2017
Excellent service
Rochelle H.
Vehicle Make : Nissan
4 out of 5
4/6/2017
I really appreciate how easy the transfer process was from the closing service king in Gallatin to rivergate. They were very accommodating getting me all the necessary paperwork to send to the person paying to repair my car since it was out of pocket and not through an insurance. Believe me when I say it had been hell trying to get estimates and information from other repair shops I'd visited before S.K. since they only seemed to want to deal with insurance companies. Who knew paying out of pocket could be the harder of the two choices? Service king was so much easier to deal with and accommodating than the other places. Raj ran alot of choices on my repair by me and kept me well informed. Jim also did the same and explained when anything on the estimate was revised. I was nice to be kept so informed by them. I also appreciate the accommodation when dropping off the car, they helped me get to to the mall instead of making me wait there for 3 hours until my late ride got there. Thanks for making a hard situation a little easier and getting the job done quicker than scheduled.
Dorothy R.
Vehicle Make : Hyundai
4 out of 5
4/5/2017
Perhaps tell the customer a better completion date
Lisa R.
Vehicle Make : Kia
4 out of 5
3/31/2017
Best experience in repairing my car ever! Excellent service and repair quality. Also superb customer service! ????????????
Ryan A.
Vehicle Make : Honda
5 out of 5
3/31/2017
Service King did an awesome job with my car repair. They finished my car 6 days early and it looks beautiful! Tina was very helpful and nice. I will definitely refer them to my friends.
Virginia S.
Vehicle Make : Nissan
3 out of 5
3/31/2017
The repair was done with excellence in a very timely manner. I have to bring it back to get just a little bit of a rough place out of my paint. it looks like overspray went on it.I'm not expecting that to take more than a minute or two
Michael S.
Vehicle Make : Nissan
5 out of 5
3/31/2017
Excellent service!
Roger B.
Vehicle Make : Honda
5 out of 5
3/22/2017
Courteous staff, and the work was done faster than expected. I gave it a good close look in the daylight, and it looks good.
Paige H.
Vehicle Make : Nissan
5 out of 5
3/18/2017
Very nice and fast service!
**** L.
Vehicle Make : Toyota
5 out of 5
3/7/2017
Tina and receptionist was very professional and helpful.
Adam M.
Vehicle Make : Honda
4 out of 5
2/26/2017
Great service all together
Michael W.
Vehicle Make : Honda
5 out of 5
2/24/2017
Great service and work will use again
Wanda P.
Vehicle Make : Toyota
5 out of 5
2/24/2017
Very happy with my car.
Kathryn T.
Vehicle Make : Chevrolet
5 out of 5
2/14/2017
Quick and efficient
Melissa H.
Vehicle Make : Nissan
4 out of 5
2/11/2017
Everyone at the Service King where my car was repaired was absolutely kind and respectful. I am only 19 years old and it was my very first time wrecking my car. I was ignorant about what to do and how to do it, but Tina and Mike made it very simple for me. They explained everything to me thoroughly until I understood and that made me feel like they actually cared. My car was also finished a whole week early which was amazing. Good Job guys!
Colette G.
Vehicle Make : Kia
5 out of 5
1/28/2017
everyone was very nice and helpful. I was kept updated on the repairs and they finished on time. I would use service king again if needed.
John H.
Vehicle Make : Chevrolet
4 out of 5
1/28/2017
Looks great and thanks for the very fast repairs. The window visors are perfect! Thanks for the car wash too!
Darilynn K.
Vehicle Make : Nissan
5 out of 5
1/26/2017
Manny and the other staff at Service King in Madison, TN, were super kind and courteous! They did an amazing job on my car and it looks brand new! :)
Tim H.
Vehicle Make : Nissan
5 out of 5
1/14/2017
Excellent service and completed repair sooner than promised
Brandon D.
Vehicle Make : Toyota
2 out of 5
1/11/2017
Diffently a break down in communication.

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