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Body Shop

Real Reviews From Verified Customers

Melissa A.
Vehicle Make : Hyundai
5 out of 5
3/18/2016
Service completed early. Bryce kept me informed throughout process on status on car. Car cleaner than when I brought. Would recommend service king in future after this experience.
Benjamin L.
Vehicle Make : BMW
5 out of 5
3/12/2016
I wouldn't change a thing. Fantastic work done in a timely manner. Everyone I spoke with was incredibly polite and professional. Overall a fantastic experience.
John E.
Vehicle Make : Mazda
5 out of 5
3/11/2016
Good customers service
Kenneth B.
Vehicle Make : Chevrolet
2 out of 5
3/9/2016
The job was never completed so I have to take it back in. Another delay.
Ronald M.
Vehicle Make : Hyundai
5 out of 5
3/7/2016
the people were great to deal. they always kept me informed to how my car was progressing. this is the second car that repaired by the Mt. Juliet center each time they did a great job. my car looks like the day I purchased it from the dealer. thanks
James S.
Vehicle Make : Nissan
5 out of 5
3/6/2016
Great job
Vilma M.
Vehicle Make : Hyundai
3 out of 5
3/3/2016
My car was well taken cared of.
Valerie P.
Vehicle Make : Hyundai
1 out of 5
3/2/2016
My car was supposed to be ready on February 19, I got it back today, March ****. I would get computer generated text saying my car was on schedule. But the morning of the 19th when I called to confirm pickup, I was given excuse after excuse. It was one issue after another and I had to contact them as they did not contact me. It was raining when I picked up my car so it was difficult to give good inspection in the rain. I did notice a teardrop raise where the seam of the hood didn't fit flush with the bumper or whatever it's called. Will I go back to have it fixed? NO! Why? Because no clue how many days or weeks to fix. Will I go back? NO! I did not get the same excellent repair and service I received when Lee was there. Moving Lee to another Service King location was a huge mistake.
Kimberly W.
Vehicle Make : Mercedes
5 out of 5
2/18/2016
Great experience, great quality work, finished on time. Lee Russell was wonderful.
Howard William.
Vehicle Make : Infiniti
1 out of 5
2/17/2016
Arrived to pick up car. Paid. Got I-key system error on dash. You had to do some electronics work. Should have been noticed before I got there. Now at dealership.
Jonathan Y.
Vehicle Make : Toyota
5 out of 5
2/11/2016
Everything was taken care of fast and it was a great experience
Randal N.
Vehicle Make : Chevrolet
5 out of 5
2/10/2016
Everyone was very professional and curteous. I was kept informed throughout the process and the repair looks wonderful.
Leigh J.
Vehicle Make : Nissan
5 out of 5
2/4/2016
I appreciated regular updates by text, follow up phone calls, quality of the repair, guarantee, and the staff was very friendly and helpful.
Alison B.
Vehicle Make : Hyundai
4 out of 5
2/3/2016
I appreciate them keeping me up to date during the process and cleaning my car before returning it to me! I was pleased the car was ready earlier than they anticipated. Too bad I didn't have about two hours more of a heads up as I wouldn't have rented a car. Everyone I worked with was very kind and professional. Thanks!
Zachary W.
Vehicle Make : Hyundai
5 out of 5
1/30/2016
I like the text message alerts
Kirsten C.
Vehicle Make : Nissan
5 out of 5
1/29/2016
My car looks amazing! You guys did a great job!!
**** M.
Vehicle Make : Ford
5 out of 5
1/27/2016
Everyone was very friendly. Communication was great, keeping me informed on the progress.
Christa A.
Vehicle Make : GMC
1 out of 5
1/18/2016
Alignment of vehicle not as it was. Wheel is not straight.
Edythe L.
Vehicle Make : Nissan
5 out of 5
1/7/2016
Fast service, very helpful, much easier than I ever expected. Thanks
Mary K.
Vehicle Make : GMC
5 out of 5
12/23/2015
Lee was great and the car looks great.

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