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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 402 reviews 79%
4 star 69 reviews 14%
3 star 8 reviews 2%
2 star 5 reviews 1%
1 star 22 reviews 4%
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(All Vehicle Makes)
John S.
Vehicle Make : Ford
5 out of 5
8/24/2016
Jelly was very kind and professional.
Denise H.
Vehicle Make : Chevrolet
5 out of 5
8/21/2016
David and everyone at this location were professional and very helpful. I was very happy with the repairs and the speed at which the repairs were completed.
Jeanne F.
Vehicle Make : Nissan
5 out of 5
8/18/2016
Exceptional service. I'll always choose Service King.
Angela A.
Vehicle Make : Volkswagen
5 out of 5
8/17/2016
Thank you!
Amanda H.
Vehicle Make : Dodge
5 out of 5
8/16/2016
I was very pleased with my experience, and Kelly was always extremely helpful. I won't go anywhere else to get my car worked on.
Whitney F.
Vehicle Make : Nissan
5 out of 5
8/13/2016
Dave at the Norman, OK store is amazing! He is so very nice & will answer any questions you have.
Joseph M.
Vehicle Make : Hyundai
5 out of 5
8/13/2016
I was kept informed every step of the way. The job was perfectly done. Very professional team, will recommend them in the future.
Fredrica C.
Vehicle Make : Subaru
5 out of 5
8/6/2016
Pleasant experience. Staff very helpful.
Linda B.
Vehicle Make : Hyundai
5 out of 5
8/5/2016
The repairs were done well and quickly. The people are friendly and went out of their way to make things easy for me. I really appreciated the detailed instructions I was given on taking care of the work they did. Also, my car came back smelling and looking great.
Bridgett W.
Vehicle Make : Hyundai
5 out of 5
8/3/2016
They did great!
Richard S.
Vehicle Make : Toyota
1 out of 5
8/2/2016
Vehicle was returned without being completed and I will have to rturnot for repairs to be completed. I informed my car that I was not in a hurry and told them time was not a problem. They called Friday and said it was ready. When I arrived Monday it was delivered to me then I was told. Oh, you will have to bring it back to complete repairs.... why not finish it then call me to pick it up, or give me the option to decide. Instead of Oh it has to come back.....after delivery...
Brian S.
Vehicle Make : Toyota
5 out of 5
7/31/2016
The only improvement would be to have someone walk he yard daily in the am. My truck was there for one week and they did not know it was there.
Pamela R.
Vehicle Make : Chevrolet
5 out of 5
7/27/2016
My advisor and all involved went above and beyond. More than I expected. Thank you.
Jonathan G.
Vehicle Make : Ford
1 out of 5
7/27/2016
Took longer than the day I was told was the latest it would be finished. Main reason I'm dissatisfied though is because I continually was not notified of updates when previously told by employee that I would be. Completely ruined my weekend plans because employee refused to get back to me after telling me he would "check on it and get back to me". Next on Monday I received a text that the truck was on schedule to be finished sometime within the day. The text said I would be notified if there was any delay. Guess what! He didn't tell me Monday that it wouldn't be ready or respond to my text right after close. Truck looks great though
Jerry P.
Vehicle Make : Hyundai
5 out of 5
7/26/2016
All of the employees were extremely friendly and helpful. They promised to keep me updated on the repair progress, and they did. Also, the facilities were very clean and inviting. Overall, it was a pleasant experience for an inconvenient situation. Kudos to all.
Roberta P.
Vehicle Make : Honda
4 out of 5
7/23/2016
Pleasant, efficient,timley. Costs a lot..should be able to replace segments, rather thsn entire poece.
Christi M.
Vehicle Make : Dodge
5 out of 5
7/23/2016
Everyone was extremely pleasant, and they were very attentative to their customers needs!
Kevin W.
Vehicle Make : Toyota
5 out of 5
7/22/2016
, thank you for the good service
Samantha C.
Vehicle Make : Honda
5 out of 5
7/16/2016
Dustin did a wonderful job keeping me updated. Customer service was out of this world from everyone!
Lyndel B.
Vehicle Make : Honda
4 out of 5
7/15/2016
I just got it back today and it looks good, but I can't tell you anything else

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