Service King North OKC

Looked great and ahead of schedule

Completion date changed often but finished product looked great.

Vehicle looked great when delivered; frequent communication during the repair process and service team was thorough and friendly.

Great service. Keep it up

Took too long to repair relatively minor damage and communication could have been better.

Thank you for constantly keeping me updated and vacuuming my car! You probably needed a hazmat suit to do that!

Took a while but did a great job

They got my car repaired in a timely manner. And kept me informed through the process.

After picking up my vehicle and driving it about 2 miles I noticed the vehicle was pulling to the right a lot. If I let go of the steering wheel the car will pull to the next lane. Also the cover to my fuse box is missing altogether. I called and spoke to some young man at what I assume was a call center and requested he contact Kim to see if she could meet me back at the Service Center since I drove back over there. I wanted to at least retrieve the rental that I had and was still parked in the parking lot so my car could be fixed first thing Monday morning. The representative I spoke with refused to contact her or anyone else for that matter and kept saying he has no way to contact anyone and I would just have to bring it back Monday... I feel like there should have been a way to contact SOMEONE that could have assisted me, being the Service Center just closed at noon and it was only approx 12:10. My car was being worked on for several weeks with multiple dates rescheduled for pick up. I had no issue with that since Kim kept me informed and was awesome to work with. So I will say Kim is great, very professional and highly knowledgeable about her business. But when a car is given back to the owner with issues and missing parts, there needs to be a way to rectify those mistakes. I literally called within 15-20 after leaving the facility! Kim could not have possibly been more then a few minutes away.

Great communication and service.

I appreciated being treated with respect and Communicating with me about my vehicle.

Excellent service. Randall Black and the entire staff were wonderful and could not have been more helpful.

Excellent service!! I can't say enough about how I was treated. Just perfect.

The paint has major flaws, the bumper is not fitted correctly, overall all I am very disappointed and feel that the week it spent at the shop was wasted. I will be returning the vehicle on Monday to discuss rework. I am not happy at all due to the time I will lose with my vehicle for repairs.

The paint on the door did not match the paint on the rest of my vehicle also there was some overspray that also didn't match I had to take it back in on Monday to get it fixed

Tyler did a great job and his communication with us was perfect

Staff was courteous and professional I was able to get my car fixed before the quote and return to the road in comfort

Great job on everything for sure. The only complaint I have which isn't much is that my grill was replaced with plastic instead of the metal that I had in it before. But other than that you guys killed it! Thanks a ton.

Great service. Megan was very helpful & professional.

The car was so clean when I picked it up. That was a nice suprise!