Norma C.
Vehicle Make : Subaru
Shonda Ford is a wonderful varetaker. She kept me informed the whole step of the way. Such a lovely kind and knowledgeable person. Thank you!
Eric W.
Vehicle Make : Toyota
Donna kept me abreast of progress made by phone or text message. I was greeted when I entered the store on day one. Everyone was friendly and smiled. GREAT Customer service, friendly and professional. I would recommend Abra to anyone.
Aiesha F.
Vehicle Make : Nissan
They were all awesome and inviting. It almost felt like home anytime I walked through the door. The staff were very helpful especially Ms. Donna. She kept me informed on all aspects of my vehicle, even when I had a question she was there to provide me with the best and most helpful response. They deserve more than a well done!!!
Shannon H.
Vehicle Make : Ford
Had a great experience with Giidman Rd location. All very nice and made an unfortunate incident much easier to deal with. Thank you.
Diane B.
Vehicle Make : Ford
Donna was the best at customer service. Daily I received a txt message about my car's status and she would call me when any progress was made. I've never experienced that level of customer service before and it made me feel very appreciated as a customer. I would give her an 11 out of 10.
Philisa F.
Vehicle Make : Chevrolet
I was 100%satisfied with the work Abra performed on my car. They did a great job. I would definitely let them work on my car again. Thanks for a great job.,
Donald D.
Vehicle Make : Ford
Outstanding job. Very polite and considerate.
Michael L.
Vehicle Make : Mercedes
You guys did a great job. I like the atmosphere and you are all courteous. And my car look brand new. It was done in a timely manner. Keep up the good work if I ever need you again I will be back.
Shontia S.
Vehicle Make : Nissan
I noticed when l was driving across the bridge to GI home that my hood still moves as if it is going to fly up. They have excellent customer service and Kerri kept me up to date on everything. She has a warm professional personality
Michael J.
Vehicle Make : Infiniti
I teally liked the fact that I received frequent text from Beverly anout my cars prigress.
Ryan And.
Vehicle Make : Toyota
Went very smooth. Thanks Beverly Reyes for a stress free process.
Eugene R.
Vehicle Make : Toyota
Kept me updated on the progress of my car repair via text.
Jennifer M.
Vehicle Make : Toyota
I couldn't be happier!! Mark, Beverly and the entire team at Abra are simply wonderful!! My car was extremely damaged and it looks brand new after their work. Beverly was so kind with every phone call, and coming from someone who works in customer service, that means everything!! I will always recommend Abra to folks in need. They get an A+ from me!!! Thanks y'all!! ????
Lashay S.
Vehicle Make : Chrysler
Great people and great personalities!! Will be referring others to this location... Thanks again!
Kedzie W.
Vehicle Make : Honda
The staff was very couteous and eager to assist,as well as answer any questions. They are a refreshing crew in the customer service field.
Apprecia L.
Vehicle Make : Jeep
We informed Beverly upon drop off that at the speed of 35mph there is a gust of wind heard coming from the front passenger Window/door after this collision!!!!
Jeep was picked up at closing so this was not addressed upon delivery but you can STILL hear the wind in route on the way home. I am reviewing the documents & I do NOT see notation of
Beverly,my daughter, Trinity, & I convo. This is a
Holiday weekend but I will be calling on Tues.
Peggy W.
Vehicle Make : Honda
The service was exceptional. My rep was the
Best
I have ever worked with. She kept me informed . Most of all the work on the car
Was try perfect. I will use you a time I have a need.
Larry R.
Vehicle Make : Toyota
Looks good as new. Thanks for a great job.
Lynda P.
Vehicle Make : Buick
Donna did a great job of keeping me informed on the progress of my car repair. Please give her a special thanks.
Amanda H.
Vehicle Make : GMC
Great service and communication Shonda gave me daily updates and my truck looks great!!
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