Antonio R.
Vehicle Make : Mercedes
The customer service provided by Abra was exceptional and nothing less than legendary! From the time I dropped my car off until I picked it up, Shonda, customer service manager, provided me with daily updates via text messages and live phone calls. On the day of pick-up, I ran into an issue of having transportation from the car rental facility to Abra. Not only did an Abra representative call Hertz on my behalf, but they also arranged for the General Manager to pick me up in his personal vehicle. This is by far the best example of legendary customer service afforded to me by any auto body shop. As a result of the customer service and the finished product, I will, not only choose this location for future services for my vehicle, but I will highly recommend it to other patrons! Job well done and keep up the extraordinary work!
Antonio D. Ryan
Erick R.
Vehicle Make : Dodge
Ovreally I was satisfied with the work and appreciate the job well done.... the only thing I did was my headlight.... you can tell one was either cleaned or put in new and the other one wasn't
Troy L.
Vehicle Make : Hyundai
Shonda did a wonderful job communicating with me. She knew I was driving 100 miles out. I feel like if there was any confusion she probably would have reimburse me with gas and a hotel,I think she is more than qualified to make sure it was 100% customer satisfaction.
Allan H.
Vehicle Make : Lexus
Everything was done to my satisfaction
Cathy B.
Vehicle Make : Toyota
Everything great
Mary B.
Vehicle Make : Chevrolet
Very efficient and super courteous. My car looks great! Thank you.
Curtis D.
Vehicle Make : Nissan
The repairs look great. Completed in a timely manner. Ms Ford was great to work with. She kept me informed daily regarding the progress of the repairs.
Craig J.
Vehicle Make : Acura
Every thing was perfect and I was most definitely recommend abra to everyone
Nelson B.
Vehicle Make : Toyota
Nice service excellent job to the car loved the daily updates and communication
George A.
Vehicle Make : Toyota
I was glad I was let know about every step up until it was ready
Rosie B.
Vehicle Make : Toyota
The customer service was GREAT! And the service was amazing! To not only have the damages fixed but have them done quickly & correctly was beyond a blessing to me!
Scott H.
Vehicle Make : Chevrolet
My car looks great. I did leave my spare keys with you though.
Wanda S.
Vehicle Make : Honda
The customer service was great...I received emails on the status of my car which I really like....
Greg W.
Vehicle Make : Dodge
Job well done and more than courteous. Kept informed throughout the whole process. Thanks to everyone involved
Barbara K.
Vehicle Make : Ford
Do not use Enterprise car rental in Horn Lake Mississippi
Tiffany M.
Vehicle Make : Nissan
Loved Brian! Excellent service.
Verna S.
Vehicle Make : Nissan
Professional kept me updated, over all good service. Car looks awesome. Thank you.
Onika L.
Vehicle Make : Kia
Thank you so much for fixing my 2014 Kia Rio! I loved how y’all updated me with what was going on with my car while it was there. Lastly, a special thank you to Shonda, she did a awesome job!
Mina M.
Vehicle Make : Hyundai
This was my first encounter with ABRA services. I admired the timely fashion in which they performed & great detailed job on my vehicle, I would definitely do business with ABRA again. Satisfactory thumbsup!
Vicki D.
Vehicle Make : Ford
Repairs completed quickly and I was kept informed of the actions as they were done.
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