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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 50 reviews 82%
4 star 2 reviews 3%
3 star 3 reviews 5%
2 star 4 reviews 7%
1 star 2 reviews 3%
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(All Vehicle Makes)
Denise W.
Vehicle Make : Nissan
1 out of 5
4/25/2015
Because no one can tell me how my car was originally damaged while left at the dealership & no one ever returns my phone calls.
Andrew M.
Vehicle Make : Subaru
5 out of 5
4/25/2015
my car was fixed ahead of schedule. It looks great. I was completely satisfied. Thanks.
Ricki B.
Vehicle Make : Volkswagen
5 out of 5
4/18/2015
They were great! Kept me informed throughour the whole process. They made everything easy and painless. My car looks great!!!
Carole D.
Vehicle Make : Chevrolet
2 out of 5
4/18/2015
They started my car late, because they did not receive my email.
Gina J.
Vehicle Make : Mazda
4 out of 5
4/11/2015
Outstanding communications. Although I am in Fort Worth, TX, you ensured I remained well informed of the status of the vehicle repair for my son. He is very blessed with the repair and said it looks brand new! Thank you again for everything! :-D
Wade J.
Vehicle Make : Ford
5 out of 5
4/1/2015
Excellent people. Excellent service. Phenomenal repairs. Thank you.
Alyssa M.
Vehicle Make : Kia
5 out of 5
3/30/2015
Great service
Dana M.
Vehicle Make : Hyundai
5 out of 5
3/27/2015
everything turned out perfectly. the car looks new again. im very pleased. the only thing i noticed is that the name plates were put back in the wrong place, but personally i dont care! its trivial. its not something anyone would ever notice. thank you for your service and i would definitely return here.
Donald W.
Vehicle Make : Saturn
5 out of 5
3/19/2015
The team at Auffenburg were amazing start to finish! From Ryan in the body shop, to Brittany in the service center! The work was done well and timely, and Ryan kept me informed throughout the entire process. I wouldn't hesitate to return, or to refer a friend. My car looks like new, and they even cleaned it for me!
Michael L.
Vehicle Make : Dodge
5 out of 5
3/17/2015
Great
Laura K.
Vehicle Make : Nissan
5 out of 5
3/14/2015
Great place.Everyone very professional and pleasant. Definitely recommend to anyone.
Jeremy M.
Vehicle Make : Lincoln
5 out of 5
3/12/2015
Very pleased with the Body Shop. Especially happy that they took the time and effort to clean my car inside and out. Thank you!
Erin G.
Vehicle Make : Toyota
2 out of 5
3/7/2015
The staff was great and friendly. Also the timeliness of the body repairs was impressive. My dissatisfaction is with the glass repair. Please contact me to discuss this. Thank you. Erin Grimme. ****-****-xxxx.
Elizabeth H.
Vehicle Make : Nissan
5 out of 5
2/22/2015
My car looks great! Thank you for making a stressful event much easier by being so helpful and attentive to your customers and for ensuring to do your best when repairing each vehicle.
Joseph C.
Vehicle Make : Kia
5 out of 5
2/18/2015
"Five stars" The staff here at Auffenberg Body Shop went out of their way to accomodate our vehicle repair needs. No shortcuts or cheap repair decisions were made in the process to fix our KIA Sorento. We were informed via text messages or phone calls the entire time during the repair and the repair was completed exactly on time as promised. It's positive customer service like this that builds a solid foundation of trust between two parties. I would like to thank all of the Auffenberg Body Shop staff that were involved in the recent repair of our vehicle. Excellent and professional job done!
Sandra B.
Vehicle Make : Nissan
5 out of 5
2/14/2015
the service was completed as promised very professional very informative as a great pleasure doing business with you if I need you in the future I will not hesitate to use you
Phyllis M.
Vehicle Make : Kia
5 out of 5
1/31/2015
The repair was prompt. I was kept informed. Great job!
Rhonda C.
Vehicle Make : Lexus
5 out of 5
1/29/2015
Thank you for nice pin striping!
Randy K.
Vehicle Make : Hyundai
5 out of 5
1/29/2015
We were very happy with the fast, and friendly service we received there. The car looks great.
Leila B.
Vehicle Make : Volkswagen
5 out of 5
1/22/2015
My car looks good as new. I was kept up to date on the progress of the repair. Everyone I talked to was friendly.

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