Richard A.
Vehicle Make : Honda
As a whole you guys were great. But specifically Andrew from my location he was outstanding. He kept me up to date with what was going on with my car. He has excellent customer skills and treated me with respect. Please make sure his management is made aware of how great he was.
Donna M.
Vehicle Make : Hyundai
I am very happy with my car repair. I was impressed with being informed of every step of the process. The people who helped me were awesome, very friendly and helpful. I will recommend your business.
Caitlin N.
Vehicle Make : Toyota
The work done on my car is inferior, my car was damaged while at the shop and the shop is not taking responsibility for the damage they caused to my car. They also refused to wait for my insurance company to send their appraiser out to inspect the damage. My insurance company being usaa and this shop being preferred. Now this is a civil matter and USAA is still sending an appraiser out to look into this very sketchy matter. FYI people don't take their vehicles to auto body shops for inferior work and excess damage.
Howard P.
Vehicle Make : Acura
Got the car back yesterday..everything looked and appeared fine. However, something happened to our keyless access system. Our keys are not responding as they should when we lock and unlock our door. A light that says CHECK KEYLESS ACCESS SYSTEM is constantly showing on the dash. I called this morning to Wilburn Auto Body. The guy said he would report it Monday.
Wanda S.
Vehicle Make : Toyota
Excellent customer and care. My car looks great ! I will recommend to everyone. Thank you !
Mark H.
Vehicle Make : Toyota
Great service
Meredith P.
Vehicle Make : Nissan
I thought everyone in the office was awesome. Bruce was my Go-To guy, he explained everything to me and kept me in the loop. If I ever have issues in the future this is where I will take my car or recommend a friend. Thank you for all of your help!
Limei D.
Vehicle Make : Buick
My Buick got well repaired.You did a good job.
Lisa W.
Vehicle Make : Kia
The customer service was excellent! Landon kept me informed throughout the process. My car looks and drives just like it did prior to the accident. Thank you so much! I will refer you to anyone I know who needs auto body repairs.
Demetria L.
Vehicle Make : Nissan
I appreciate the updates and them handling my claim as stated from start to finish and i didn't have to do anything. Service was great..... Thanks for everything. Duke and his team came highly recommended and they did not disappoint.
Peter W.
Vehicle Make : Hyundai
Glenn and Andrew were thoughtful and courteous!
Jennifer D.
Vehicle Make : Nissan
Excellent service and superb body work
Donnie R.
Vehicle Make : Toyota
The service I received was very personal. A gentleman named Andrew was knowledgeable and very helpful with all my questions. My husband and I received updates every day regarding our vehicle via text message. I was devastated that my new car was wrecked but having it at your place to be repaired has made this a lot easier and I have recommended this place of service to friends and family. Thank you for a job well done and thank you to Andrew and the rest of the staff behind the scenes for going above and beyond.
Barry Neil.
Vehicle Make : Hyundai
This was absolutely one of the best experiences that I have had in dealing with a body shop. I feel that every facet was handled with professionalism. Outstanding
Ryan B.
Vehicle Make : Chevrolet
The job was done quickly and the vehicle was clean and fueled upon pick-up. I was kept apprised by the service mgr assigned to my vehicle. The only negative were the daily condescending text messages which didn't communicate any useful information and were generally useless.
Phillip B.
Vehicle Make : Honda
honest fair great customer service would return again definitely would give reference to friends and family
Ami P.
Vehicle Make : Hyundai
Bruce did an excellent job listening to our needs and then took care of our car within 3 days.
Limei D.
Vehicle Make : Buick
You did a really good job?
Oscar P.
Vehicle Make : Ford
I went to pick my 2011 mustang after a walk through notice the bumper was not lineup right and the truck wasnt lineup right either and proceed to go back inside building got the guy that was working with me ,I pointed out all the things that I didn't like when the bumper wasn't lineup which then he told me that there wasn't nothing he can do I was so upset and asked again he no I said Ok I'm going bad talk to Manager
Kristen W.
Vehicle Make : Honda
Loved the text message updates!
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