Christine J.
Vehicle Make : Hyundai
Thank you to your team for such professional and timely service. I really appreciated all the text, calls and emails to keep me updated. Great job!
Anne-marie F.
Vehicle Make : Mazda
It was an absolutely painless experience. My car was completed quickly and the restoration is spot on. Everyone was a pleasure to deal with. I am so glad I chose Abra. THANK YOU!!!
Wanda R.
Vehicle Make : Hyundai
The only problem I had was that the call center set up the appointment when I called the local shop but when I took my car in the next morning at the time of my appointment the local shop didn't have any information regarding my appointment. Thankfully, they were graciously handled my information quickly and got me on my way to work in a timely manner.
Susanne A.
Vehicle Make : Hyundai
Wonderful experience. Thanks for everything!
Steven C.
Vehicle Make : Ford
At no time was I informed of the estimate nor an estimated time for repairs even though both were asked for on Tuesday when I brought the car in since my son lives temporarily in Georgia and I needed to provide him insights as to whether it would be ready when he came back at the end of the month. Vague update text never answered my questions. That vagueness is my greatest issue.
Sandra P.
Vehicle Make : Toyota
The gentleman that checked me in was professional, thorough and timely. I got 4 calls about the check. The last call I asked the person to put a note in my file That the other ins co said they had covered the check and I would be there at 5, please put note in my file. I came in and gentlemen said do you have the check. Then he didn’t walk me out to see the bumper and ask me if I was satisfied. So I walked out alone and came home to inspect the new bumper. Seems someone would have checked the car with me. Thanks.
Joel C.
Vehicle Make : Subaru
I'm completely satisfied
Ashok N.
Vehicle Make : Nissan
Hi Team, I whole heartedly appreciate ABRA for the excellent work done. My car looks new now and I don't see any traces of the damage happened. There are many things that I would like to specify
****. Excellent customer service
2. Expert work finish
3. Taken effort to check micro level details to ensure perfection
I sincerely recommend ABRA for any body shop work. Keep it up
Thanks
Scott B.
Vehicle Make : Hyundai
You guys did a great job!! I can't say I'm happy it happened, but the service was excellent. I hope I never have to see you again!! Lol Merry Christmas.
Melita V.
Vehicle Make : Mercedes
Faster service than I expected! Friendly, helpful, overall caring staff. One gentleman actually went to the back to get my skirts out of my trunk.
Margaret A.
Vehicle Make : Nissan
Great staff. Karen was a true professional.
Sharon D.
Vehicle Make : Hyundai
I was glad the team was able to complete the job in a couple of days. I can even tell there was any damage. It was also a nice touch that they vacuumed the inside and washed the car.
Rhonda B.
Vehicle Make : Lexus
Great customer service. Friendly, knowledgeable staff. Great experience. Would come back and recommend to others
Edward D.
Vehicle Make : Hyundai
Impeccable service, I was parovided wirh status every day until my car was delivered.
Quan P.
Vehicle Make : Toyota
Thank you for keeping me updated about process repair by calling and texting daily. I am sastified with your customer service.
Steven F.
Vehicle Make : Toyota
Very nice job , this is the second time I have had work done at Abra and have been completely satisfied on both occasions . When I get a choice I take my repair work to Abra . Thanks for such a great job and quick turnaround , Steve Farzalo
Catherine K.
Vehicle Make : Hyundai
Karen was extremely helpful and a pleasure
to work with. She kept us informed on the
repairs. Very nice to work with.
Teresa R.
Vehicle Make : Volkswagen
Very professional. Getting daily updates from Karen was great. Work was done quicker than I expected.
Alexandra T.
Vehicle Make : Nissan
I had to wait on a part, but it was worth it. It looks great and they took the time to wash and vacuum my car after a quick repair!
Timothy O.
Vehicle Make : Chevrolet
Karen did an outstanding making my experience at Abra pleasant. She was not only professional but personable and kept me informed of the progress of the repairs on my vehicle.
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