Edwin E.
Vehicle Make : Toyota
Helpful when retrieving needed items left in the car being worked on
Cheryl C.
Vehicle Make : Honda
M Guzmann & ABRA Team, provided excellent process info, explained all steps, communicated w/ text , emails; pictures & handled all service experiences w/ kind thoughtfulness & professionalism.
Thank you.
Mark A.
Vehicle Make : Honda
Excellent job! I'm especially grateful to have the confidence that the job was done right. The car looks fabulous. Thanks so much for vacuuming....nice touch.
Michelle Guzman....thank-you for above and beyond with the details.
Abra Lake Norman you have a superior quality shop!
Staci H.
Vehicle Make : Honda
Wonderful service! Joe is great!
Leo Augustine.
Vehicle Make : Toyota
ABRA made my car repairs as easy and seamless as possible. Everyone was very friendly And helpful.
John D.
Vehicle Make : Honda
Everything was easy & great! Thanks!
Clark P.
Vehicle Make : Nissan
Excellent job !!
Kathryn P.
Vehicle Make : Cadillac
The professionalism of the staff coupled with the meticulous work of the technicians has restored my faith in knowing excellent customer service is still available!
Matthew E.
Vehicle Make : Scion
Everyone welcoming, communicative and efficient
Audrey K.
Vehicle Make : Acura
NA
Fred B.
Vehicle Make : Ford
Quality of work was excellent, completed work as scheduled.
Jeremy M.
Vehicle Make : Honda
Fantastic job!
Chad W.
Vehicle Make : Infiniti
Excellent
Y N.
Vehicle Make : Acura
Michelle and her team were fantastic. Thanks for all updates and assistance!
Robin W.
Vehicle Make : Honda
Everyone was so nice and helpful. My car looks brand new!!!! I'm so happy. I can't remember the man's name that helped, But he was great and kept me posted daily via text message the progress of the repair. Hopefully I won't need your services again, but I will definitely refer family and friends. Thank again
Donna A.
Vehicle Make : Nissan
The email updates was very informative.
John G.
Vehicle Make : Infiniti
Michelle was a fantastic representative who was very clear and informative regarding cost, timeline and completion. She also kept us informed throughout the entire process from the receipt of our vehicle, frequent updates and also possible upcoming issues. Very thankful for her professionalism, her attention to detail and "spot on" customer service. It is unfortunate that we have had to use ABRA so frequently, but when the unexpected happens I always drop off my car at ABRAs. Thank you so much! My Q56 looks amazing! -John
Jason D.
Vehicle Make : Infiniti
Michelle was amazing to work with. Her customer service and communication skills should be the par and used as a Best Practice for the organization. She is a huge asset to have on the team. Because of her, I will recommend your establishment to anyone that is in need of your type of services.
Thanks Michelle!!
Arthur D.
Vehicle Make : Hyundai
Joe gave me updates and the vehicle was ready in time.
Kathleen R.
Vehicle Make : Volvo
Wonderful service and people..thank you Adam!
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