Christopher G.
Vehicle Make : Chevrolet
It was a great experience. Communication was great and the repair looks great!
Lexus I.
Vehicle Make : Hyundai
You guys are absolutely amazing ! I was very impressed with how you repaired my veichle, and how clean it was when it was returned. Melanie called everyday to keep me informed on how the repair process was going. I am so thankful and very please with ABRA and I will be returning my car there for more work..
Michele P.
Vehicle Make : Hyundai
The rear right door is slightly out of alignment and the guy who gave me my car removed a sticker that now exposes metal (inside the trunk). These are not issues that take away from the quality of the work, paint, etc.
Alba C.
Vehicle Make : Mazda
I appreciated the emails and calls that kept me informed of progress during the repairs.
Angelina M.
Vehicle Make : Subaru
The paint meeting the bumper is not satisfactory.
**** M.
Vehicle Make : Ford
Great people to work with- did a nice job
Meredith A.
Vehicle Make : Ford
It was very stress free. Thanks again
Jeff C.
Vehicle Make : Toyota
Melanie took very good care of me, happy with the work that was done, passed my expectations.
Robert C.
Vehicle Make : Toyota
You were over the top Good!! Thank- you!!
Luanne B.
Vehicle Make : Toyota
Everyone was very friendly and helpful. Very easy and pleasant experience. My car looks great.
Stephan B.
Vehicle Make : Jeep
ABRA provided prompt and professional service. Melanie was very helpful, friendly, and knowledgable as she gave me daily reports on the state of my car. Great customer service, very professional staff, and quality work.
Charles F.
Vehicle Make : Honda
Communications to me were excellent and all communications with the insurance carrier were handled expeditiously. Quality of the repair is excellent.
Cato J.
Vehicle Make : Volkswagen
The WORK WAS AWSOME !!! ????????????????????????BIG Ups TO ANDREW WHO TOOK THE TIME AND BROUGHT ME MY VEHICLE AT NITE!!! Love y'all and I will recommend you guys to ANYONE IN NEED!!! Amen Amen and
AMEN!!!!!!????????????????????????????????????????????????????
George T.
Vehicle Make : Honda
Great customer service
Shawn T.
Vehicle Make : Infiniti
Melanie was such awesome help. She walked me through the entire process & notified me on everything that was happening with my car. The receptionist was also fantastic...very warm & welcoming!
Henry S.
Vehicle Make : Buick
The best time to evaluate a company and a company's employees is when things go wrong.
The first time I reviewed the repairs on my 2015 Buick Regal GS, I noticed that the paint on the repaired section of the vehicle did not match the factory color. Fading was not an issue as the vehicle was only a few months old.
After rejecting the repairs, the ABRA team in Cornelius set about to learn about the new painting protocols for GM vehicles. When the car was finally returned the paint was perfect.
Persistence and a desire to insure customer satisfaction is what made this ABRA team super stars in my opinion.
Cathie S.
Vehicle Make : Volkswagen
Provide customers with the ability to pay cash/deductible
Christine H.
Vehicle Make : Lexus
Melony did a fantastic job on keeping me updated and was very professional.
Mark M.
Vehicle Make : Acura
I received great service from Michele Guzman. She kept me informed every step of the way and completed my repairs ahead of schedule.
Ricardo L.
Vehicle Make : BMW
It's 32F outside and my toes are freezing as I drive down I-77 South. The heat in my car does not work. It has always worked so well that I do not wear a coat very often in the winter since my car heats up so quickly and strongly. I am very cold right now. The customer relations in the Cornelius location is nearly perfect. However, I am unsure if I can recommend the repairs. They fixed what they were supposed to fix but when I tried to drive away yesterday, I could not due to a dead battery. This morning my heat is broken. My A/C does not work either.
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