Joseph G.
Vehicle Make : Honda
My experience with ABRA Auto Body could not possibly have been any better. It was amazing from the first phone call to the time I picked up the car. Mary was the first person I spoke with when I called to make an appointment. I knew just from speaking with her that we had made the right choice when it came to an auto body shop. ABRA goes so far above normal expectations when it comes to customer service. Everything from arranging our rental car to delivering an excellent repair job on our vehicle. Adam Jones was our service rep and he kept us up to date on everything during the repair process up to and including going over the car with a "fine tooth comb," when we picked
it up. Should we ever need an auto body shop again, we would never consider going anywhere but ABRA. These folks are truly the BEST!
John R.
Vehicle Make : Hyundai
I liked the follow up by Andrew. The person who cleaned my car did an outstanding job.
Jeffrey J.
Vehicle Make : Lexus
Hi. First of all, you should be blessed to have Michelle Guzman on your team. She was #**** in Customer heart from the moment I met her (6 weeks ago) to completion of my project. She's true professional - keeping the customer informed and conscious of good service. Your team in the desk also very great. Thanks so much for great service! Best, Juli Jause
Theodore L.
Vehicle Make : Honda
Melonie did a great job.
Wesley T.
Vehicle Make : Infiniti
Michelle did a great job as always!
John M.
Vehicle Make : BMW
I was impressed from beginning to end! Thank you very much.
Tony J.
Vehicle Make : Dodge
Completely satisfied outstanding service delivered vehicle back to me as promised
Karen H.
Vehicle Make : Jeep
Michelle was amazing with updates and pics. Car was ready ahead of schedule
Timothy C.
Vehicle Make : Chevrolet
Above and beyond!
Jessica B.
Vehicle Make : Infiniti
I'm very pleased with customer service and the results of my paint job. Everyone was super friendly and Adam was amazing. My car looked great and I was pleased to see that they even vacuumed my car out as well. I would highly recommend ABRA body shop-Lake Norman to anyone.
Meredith S.
Vehicle Make : Jaguar
Have been bragging to everyone about your constant contact with pictures! It was the best service I have ever had!
Wilson S.
Vehicle Make : Mercedes
Thank you for repair, again, to our car. Excellent service.
Angela S.
Vehicle Make : Pontiac
Adam answered all of my questions and explained the process very well. The bumper looks great and they did a great job matching the color.
Brandon C.
Vehicle Make : Audi
Melanie was easily one of the best customer service people I've ever dealt with. I was truly impressed with her level of attention to our vehicle as well as us personally.
Paul M.
Vehicle Make : Nissan
Wonderful experience!
Michelle was great to work with ..
I like starting and ending with the same person... She kept us informed thru the whole process of the car repair...she is a valuable employee!
Thank you!!!!
Trisha B.
Vehicle Make : Honda
Michelle was absolutely amazing. The car looked great and the communication during the process was wonderful! Are experience couldn't of been any better!!! Thank you!!
Trisha B
Steven F.
Vehicle Make : Nissan
I'm very satisfied with the work done on my car.
Joshua K.
Vehicle Make : Chevrolet
Great service!!
Mary W.
Vehicle Make : Honda
Everyone was very friendly and professional. My bumper looked great & I appreciated that they washed & vacuumed my car. It was great that the staff repaired my car in a timely manner.
John R.
Vehicle Make : Hyundai
I love the work they did on my car. Highly recommended! Thank you so much!
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