Barbara G.
Vehicle Make : Dodge
Michele Guzman does an excellent job keeping me informed as to the status of repairs.
She's extremely knowledgeable and has taught me much about dents and auto repair.
Joy M.
Vehicle Make : Kia
Everything was excellent! David was knowledgable, professional, friendly and my car was returned to me with the repair done beautifully. In addition, the car was squeaky clean, both inside and out! I received a reminder call the night before, the price charged was the price quoted and the paperwork was prepared without a question or holdup.
Augusta L.
Vehicle Make : Hyundai
They were fast friendly professional And thorough
Kathie K.
Vehicle Make : Ford
Melanie walked me through the entire repair cycle and kept me posted. she is a great lady
Zohnia R.
Vehicle Make : Hyundai
David at the Cornelius branch did an outstanding job
Katherine M.
Vehicle Make : Nissan
David was great. My car came back completely fixed and in a timely manner.
**** B.
Vehicle Make : Nissan
Michele Guzman provided outstanding customer service with my Nissan xTerra. Her daily email update(s)with pictures kept me well informed on daily progress and status. She promptly returned feedback on my email inquiries. Overall, her efforts made me confident that my auto repair and its quick return was a priority. From drop-off to return was 10-days and very happy with the service she provided! The auto looks good and much appreciated to have it back ahead of schedule!
Rina N.
Vehicle Make : Toyota
David, my car service concierge was informative from initial consultation and final delivery. He kept me up to date on the service status of my vehicle. Customer service at ABRA is top notch! Thank you for a service well done.
Rina N
Laura M.
Vehicle Make : Honda
Excellent staff communication and assistance. Would highly recommend your business.
Wesley T.
Vehicle Make : Jeep
Good, quick work.
Dennis G.
Vehicle Make : Nissan
Steve DeVore (and other staff members) went out of the way to keep me informed and to make sure I was satisfied with the work that was done. Great customer service all around!
Stephanie N.
Vehicle Make : Acura
Michele Guzman was awesome to work with! She kept me up date on the repair process included pictures of the process. She even stayed late so that I could pick my care up. I will definitely be using Abra Lake Norman if I ever need more repair work.
John G.
Vehicle Make : Infiniti
Michele Guzman was a fantastic representative of your service and company. She was very informative, professional, pro-active and she kept up a steady, helpful stream of updates. I felt that she was very serious about serving in the most excellent manner. The body work was outstanding and I have no issues with suggesting this shop and service.
Thank you so much!
John R Gibson
Donald S.
Vehicle Make : Subaru
Michele worked extra hard to complete the job because of some restrictions of ours (planned travel). The job was completed on time.
John K.
Vehicle Make : Honda
Excellent customer service! We were updated during the whole process by phone and email! The staff was experienced, friendly, and very professional! Would definitely recommend them to others!
Josh B.
Vehicle Make : Honda
David was great, and the work is exceptional. Thanks!
Jason A.
Vehicle Make : Ford
Nice, friendly staff to work with! I will say the rental was not quite what I thought it would have been, it smelled like smoke & was much smaller than my car, other than that everything was awesome!
Nevenko C.
Vehicle Make : Infiniti
Job well done
Katherine C.
Vehicle Make : Honda
Steve was the best. My car looks great, and I was informed every step of the way. We loved you guys so much that we dropped my husbands truck off for some paint work.
Debbie D.
Vehicle Make : Nissan
experience was a very good one...thank you
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