Abra Auto Body Repair of America - Monroe NC

Great work!

My car looks like new and I appreciated the frequent feedback! Thank you very much!

Fast, awesome work!

Extremely professional organization in every aspect. My vehicle was repaired promptly and perfectly. Very Happy with my personal experience

Great experience from the first visit to pick up. Car looks as good as new and repairs completed in a minimum amount of time Thank you

I am unbelievably disappointed, and am only left to believe that Abra is one shady business. I've already left a message with my lawyer. After 9 days without my car, I was finally told it was ready to pick up. I dropped off a perfect Toyota Highlander LE that only needed new doors and bumpers due to a parking lot collision. I arrived to pick it up, and it wouldn't start. After 9 days in your possession and out of my sight and care, the car now has a bad battery that you ran down, a broken crank shaft censor, and a brake system that is malfunctioning. Unreal. After your manager jumped the car, I was then pressured into driving it home with my 4.5 year old son. I can't believe it. I was told it was my problem. Your manager basically told me, "Thanks for letting us have the car for 9 days and the money from the insurance company, now you need to take it to a mechanic or the dealer to fix everything that we just ruined". I refused to take my car. This is your problem. I've already contacted my lawyer and insurance company. If you don't take care of this situation that you created, my next contacts will be the media, police, and BBB. You should truly be ashamed of what happened today. And the fact that you would put a 4.5 year old in an unsafe car is disgusting.

Thank you for your help. Great service!

Joe did a fantastic job! He is a keeper. :)

CJ Williams was great to work with. No complaints.

Good job done in a timely fashion.

Excellent service! I received a very different and pleasant experience in auto repair service and just want to thank you all for your professionalism, your daily courteous updates and for getting my vehicle finished in a timely matter. I applaud you! I will be recommending you everyone. Thank you!

Everyone from start to finish was extremely professional and friendly. Work was completed quickly! Will definitely recommend Abra to others and will be back if needed in the future. Exceptional customer service that went above and beyond! When I dropped my car off, a very irate customer was causing a ruckus in the reception area. I was impressed with the employee's patience and professionalism in handling the situation.

Great SERVICE,I would definitely recommend.

Very pleased with my experience! Ryan went above and beyond to meet my need, will be coming back!

Let them know they did an awesome job.

This is my third time using Abba / Wilburn body shop. I've always been very pleased !!! Esp. With CJ. They always keep me informed and I appreciate that. I recommend them to anyone who needs work done.

Really amazing job on the body work! However even more impressed with the customer service at this location. Always felt up to date on the whole process. I live about an hour from this location and there are probably at least 6 locations that are closer but will absolutely make the drive again in the future because I'm blown away with the customer service! Will be getting a quote on my other car there very soon! Jimi leith ****-****-xxxx

Good experience. Nice job. Good communication. Honest and helpful. Very satisfied

Your team was very professional and in contact the whole time thank you very much for everything you did for me

We are extremely pleased with the customer service and body repair. Also appreciated the updates via text and phone. Would absolutely recommend ABRA to friends and family. Thank you ABRA!