Abra Auto Body Repair of America - South Charlotte

great customer service

I was very please with work that was done to my car. I appreciate all the updates that was sent to my e-mail, I felt like I was part of the team. I just want to Thank you for all you have done!

Great job you did on my car thank you . The process was hassle free. Thanks.

I appreciated the daily updates regarding the status of my vehicle repairs.

Overall a good job. The car was not detailed when I picked it up and additional buffing and waxing was required. In addition, the car was very dusty on the inside. I immediately took it to have it washed and detailed.

Everyone was considerate and efficient. I was kept up to date on the progress of repairs. The care was cleaned and in excellent condition when returned. Thanks to all of your excellent employees.

Excellent customer service. I loved the updates about my vehicle. Such a good job was done on my car, I'm considering an estimate on the front of my car not affiliated with the accident.

Love the results and the staff was excellent!!!!

Great and looks like new

Thank you Shelly! I figured there was no way that she could get the dents out of my truck from the acorns. I stand corrected. The truck looks perfect. I don't think it looked this good when I got it 100,000 miles ago! I hope I never have another crash, but if I do, I'll bring my car to Wilburn and ask for Shelly! Thanks again for making my baby look great again!

As always good job

Excellent service

Thx

The people that I dealt with at ABRA were very nice to me. I especially liked The employees that worked at the front desk. The gentleman that talked with me about my car when I picked it up yesterday was very nice as well. The reason that I am not 100% satisfied, is because in my particular situation, the bumper on my car had to be repaired & painted & now the color of the paint on my bumper does not match the paint on the rest of the car. The way that it was explained to me is that paint applied to plastic does not appear to look the same as paint applied to metal. With that being said, I'm not sure that there is anything that ABRA can do about that. I will take my car to a body shop in the area that I live to see if they have any suggestions, when I take my car to have it painted later this month. Thank you for asking about my experience at ABRA.

Beautiful work thank you so much.

The entire process from beginning to end was extremely professional. The entire staff was courteous and caring. I have told all my friends and neighbors how very pleased I am with your company. sincerely, JUNE Rogers

Mr Carlos **** and TEAM DID OUTSTANDING WORK ON my honda.CARLOS KEPT ME UP TO DATE ON THE REPAIRS.VERY, VERY HIGH MARKS FOR THE TEAM.

Job well done!

I loved that Stan and Shelly called me every day with updates

Everything went well until we picked up the car and discovered that our floor mats were missing! Our contact said ABRA will replace them, but in the mean time our car's carpets are unprotected in this rainy, leaf soaked season. The repair work was excellent, but the attention to detail was less so.