Sandra O.
Vehicle Make : BMW
Awesome job done on my car! I think I was most impressed with the special attention received when I picked up my car(although from drop off to delivery was great). My car wasn't sitting out in the heat when I arrived for pick up. I felt the care in that simple gesture. The front bumper was at perfection. I owe that to Steve Hess in making sure it was done right. The extra two days of waiting was worth it. Thank you Steve and to your team for your attention to detail and the awesome delivery.
Jennifer V.
Vehicle Make : Mazda
Appreciate the service and keeping me informed. Very satisfied
Shonda L.
Vehicle Make : Honda
Very professional atmosphere. .very pleased with body work on car
Alberto R.
Vehicle Make : Chevrolet
I would like to compliment Crystal for her great customer service ! She was on top of everything, and was always making sure I had a daily update. The car looks awesome!
Richard H.
Vehicle Make : Ford
Totally repaired some pretty catastrophic damage. Did a great job. Enjoyed working with Steve.
Orville J.
Vehicle Make : Honda
Looks fantastic!!
William W.
Vehicle Make : Honda
The Uptown Charlotte ABRA did a fantastic job repairing my car. They were very professional and went above and beyond. Krystal and the manager, who's name is unfortunately escaping me at the moment, were an absolute pleasure to work with, and I would strongly encourage ABRA to do everything it can to reward them for a job well done. As a more than satisfied customer, I will happily refer anyone to the ABRA Uptown location.
Brittany S.
Vehicle Make : Ford
Steve was amazing through the entire process of my repair! My car looks brand new! Thank you so much!
Ryan A.
Vehicle Make : Volkswagen
Fantastic job on the body work. The tail end of the process was a bit shaky. I was told the car would be complete and was called 30 minutes prior to picking it up saying it wasn't finished...this happened TWICE! Overall, 4 out of 5.
Rose H.
Vehicle Make : Toyota
The customer experience was excellent. The office was clean, I was greeted when I entered. My car was repaired, cleaned and drove like a new vehicle. I'm so thankful for Steve Hess who explained how things would be done to my vehicle and what to exoect. I will refer all friends and family to ABRA. THANK YOU
Joshua B.
Vehicle Make : Volkswagen
The car looks great and the price was great. Seemed to be a little miscommunication about ordering the part so that it was ready to be fixed when I dropped off the car. But it worked out fine. Good work in the end.
Christopher L.
Vehicle Make : Mazda
They did a good job staying in touch. No real feedback. Car appears to have come back in great shape.
Michael L.
Vehicle Make : Honda
I'd like to start off by saying this team of people helped me out BIG time! With this being my first accident I was unsure how everything would turn out. The good folks at Abra/Wilburn took good care of me. Not only was I rescued from the side of I-77, and I mean rescued, these people kept me updated from day one. I was given updates though text and phone. Plus once my car was done it was brought to me. Very unexpected! Overall 11 out of 10 stars! I'm very thankful and that is an understatement.
Michael L
Jason W.
Vehicle Make : Kia
Steve Hess was extremely helpful and accommodating. The quality of work done far exceeded my expectations. No one would ever guess my car had been in an accident by looking at it. Everyone who worked on my car deserves high praise. Thank you everyone at Abra!!
Kevin D.
Vehicle Make : Mazda
Steve Hess was great at keeping me informed throughout the whole process!
Jeff C.
Vehicle Make : Honda
Steve Hess was great throughout the entire process, constantly keeping me up to date on the status of my repair. All round great experience in an era when customer service doesn't exist. Cudos go out to the entire team.
Michelle F.
Vehicle Make : Nissan
Great Staff
Kenyatta P.
Vehicle Make : Acura
I am glad, I have my car back! Thank you
Marjorie G.
Vehicle Make : Lincoln
Satisfied w/ repair & time of completion Grateful for professional service
Joel K.
Vehicle Make : Honda
Really appreciated Steve's communication, and thorough approach. Thanks for fitting me in and getting the repairs done quickly. Team did a great job. Can tell Christine helps make everything run smooth.
The automated txt updates were a nice bonus.
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