Cash S.
Vehicle Make : Honda
Great service
Philip S.
Vehicle Make : Mercedes
Great service and great communication about status of the work.
Brad W.
Vehicle Make : Nissan
Great communication throughout the process. I have already mentioned your services to friends.
Kenneth M.
Vehicle Make : Toyota
Good service. Over doing the texts and calls.
Daniel C..
Vehicle Make : Toyota
Steve Kling is a true professional. Very pleasant experiences are hard to find at a repair business Thank you!
Patrick D.
Vehicle Make : Acura
Chad Freeman-General Manager offered outstanding customer service. I definitely would recommend them to anyone.
Patrick D
Charmin K.
Vehicle Make : Nissan
Very nice people!! Great work...
Graham C.
Vehicle Make : Honda
Excellent customer service. Really appreciate them making things easier on me and taking care of my car so fast. Thanks for everything guys!
Karen S.
Vehicle Make : Acura
I was extreamly satisfied with my car and the the professional courtesy they gave me. Steve Hess was a pleasure to work with. Hats off to wilburn auto body.
Kathleen C.
Vehicle Make : Honda
I was told by the mechanic that only the dealership could fix the side camera on the mirror I had replaced. When I spoke to my insurance adjustor, I was told that it's customary for the shop to have gotten the car to the dealership in such a situation so the customer doesn't have to make another trip. I now have to take additional time off work to get to the dealership to finish the work that should've been completed in one step, essentially. There is a 98 charge to me at the dealership to have the camera aimed, an additional cost that I may not have necessarily had to incur had things been done correctly.
I will say, Christina was excellent. Great customer service. Glad I didn't listen to Stephanie who told me the job would only take 20 minutes. It took an hour and still isn't completed due to the camera issue.
Marc A.
Vehicle Make : BMW
They were wonderful! :0)
Mason J.
Vehicle Make : Ford
The customer service was very good. Both Christina and Steve were mannerly and I have already recommended the Charlotte uptown Abra shop to my coworker.
Benjamin H.
Vehicle Make : Honda
Steve Hess was great and very helpful. Went above and beyond.
Devashish D.
Vehicle Make : Infiniti
Very professional and excellent customer service!
**** C.
Vehicle Make : Honda
I thought it was great to receive the text messages and personal phone call updates on my repair
Jeanne W.
Vehicle Make : Saab
Wilburn on S. MInt Street in Charlotte is the absolute best! Not only did they fixy car but went well put of their way to provide exceptional customer service. I cannot say enough good things about them.
Rick B.
Vehicle Make : Honda
I am very pleased. Work was done exactly as promised. Chad and Antoine were both personable and professional. I will recommend them to all my friends. I liked the daily text reports and timely delivery .
Thank you.
Mark M.
Vehicle Make : Hyundai
Steve Hess did a great job handling my repair.
Leslie G.
Vehicle Make : Honda
Very personable; honest appraisal of cost and TIME required.
Kendra C.
Vehicle Make : Pontiac
Everything was excellent! I'm very happy with your work. I would recommend Abra and use your service in the future if need be.
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