Lydia V.
Vehicle Make : Lexus
Good job!
Doris C.
Vehicle Make : Volkswagen
Everything seemed to go well and I appreciated the constant communication from you.
David R.
Vehicle Make : Chevrolet
Stephenie Pasaye was the best part of my experience working with PacificElite. The insurance company I was working with was very unresponsive, which dragged the entire process. Stephenie kept me in the loop the entire time, and made an effort to contact me with updates anytime she could, even though I was unavailable to speak majority of the time. She even recognized who I was when I walked through the door to pick up my car, even though we had only met once in person. I rarely write reviews, but I wanted to ensure that Stephenie is recognized for her hard work and her personal connection with a customer. Thank you for all that you did to make this a seamless experience for me!
Jordan B.
Vehicle Make : Scion
Thank you, Jim!
Denise Y.
Vehicle Make : Jeep
Everything was fantastic. I appreciate all the email updates. Thank you for completing my repair early and for washing my car at the end. You made a terrible experience for me very seamless and I will recommend you guys to everyone I know!
Lacy K.
Vehicle Make : Mini Cooper
Thank you for making my car beautiful again! The repairs looked perfect and were done even before the estimated completion date. The interior was vacuumed and made spotless, and the whole body sparkled like the day I drove it off the lot. Everyone was friendly, and communication was frequent.
Patty M.
Vehicle Make : Mercedes
All good...
Lawrence B.
Vehicle Make : Dodge
Great job..the car looks like new! The text updates were greatly appreciated..Very professional service...I've used Pacific when it was called Prestige 2 over the past 20 to 30 years and it has always been a great experience...having an accident is no fun but it's great to not have to hassle with insurance and repair. My agent was Jim Lafave, a true professional.
Darwin P.
Vehicle Make : GMC
Awesome work and #**** customer service they went far above my expectations it was a great experience I highly would recommend your firm to anyone
Teresita J.
Vehicle Make : Kia
Thanks to the whole team of Pacific Elite Collision. You always do a Gtrat Job.
The whole team are always helpful and gracious. Your job exceeds excellence.
More power to your company.
Everal Joseph.
Vehicle Make : Mazda
Great Job !
Carly E.
Vehicle Make : Toyota
In addition to excellently repairing the parts of my vehicle that were damaged in the collision, Pacific Elite also took care of an area of my car that someone had keyed many years ago. My car looks better than it has in years! Thank you so much!
Dennis K.
Vehicle Make : Toyota
Everything was done professionally.
Tricia M.
Vehicle Make : Nissan
I was very pleased with the amount of updates. Via text and phone calls. I needed body work that would take 3 days and it was cutting it close because I am moving out of the area next week and you finished it in plenty of time. I love the car wash too. Fantastic job inside and out.
You desk staff is friendly and efficient too.
Thank you
Robert L.
Vehicle Make : Nissan
Jim was outstanding. All staff were customer-oriented and gave me VIP treatment. The email updated were great! I knew at all times were the repairs were and how long I would be out of my car. Great job!
Virginia B.
Vehicle Make : Lexus
Everyone that I talked to was helpful and polite. I appreciated getting the daily updates on the repair.
Martin V.
Vehicle Make : Lexus
Great customer service and work. I insisted on having the work done here because of past experience.
Ashlie P.
Vehicle Make : Toyota
Perfect customer service. Amazing quality. Highly recommend.
Grant H.
Vehicle Make : Chevrolet
I requested numerous times, and even called to remind Jose that I needed to have the HOV stickers saved in order to order new ones. DMV requires the return of the old stickers in the ordering of replacements. When I was told today that they threw them away, that was completely unacceptable.
Steven R.
Vehicle Make : Honda
Bravo! The car looks amazing and it was completed when estimated and for a very reasonable cost! If I had to be involved in a collision again I wouldn't think twice about coming back!
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