Eva P.
Vehicle Make : Jeep
Great customer service and loved receiving the up to date text messages.
Ginger F.
Vehicle Make : Volkswagen
FANTASTIC!!! Very professional, knowledgeable, and courteous in person and in conversations over the phone. My car looks as good as new. Thank you!
My only concern was that the initial appointment for the estimate was set-up by your call center for closing time on a Friday afternoon and your shop was unable to do the estimate and receive my car at that time. So I had to make an additional trip to the shop the following week. :(
Stewart N.
Vehicle Make : Toyota
Customer service from all of the staff was very good. Panel, door and paint look great! Like brand new. Thank you!
Errol B.
Vehicle Make : Volvo
Very professional group of workers.
Nicole D.
Vehicle Make : Lexus
Would definitely do business again even if not insured
Timothy J.
Vehicle Make : Hyundai
No problem everything was smooth, great business
Eileen .
Vehicle Make : Nissan
Very professional and courteous customer service. The repair looks great and to top it off the truck was washed and vacuumed. Thank you!!!
George K.
Vehicle Make : Infiniti
So far the car body work & repairs provided by Pacific Elite on my car has been very, very good that's is why I would recommend anyone who need car body repairs done to Pacific Elite.
George M.
Vehicle Make : Ford
I was very pleased working with Jim. He was always professional and friendly, and I felt that he tried hard to make sure that everything with the repair went well.
Federico V.
Vehicle Make : Toyota
I like that they always give me an update to the services they are doing to my car. And their staff are friendly. The job was excellent.
Jill H.
Vehicle Make : Chevrolet
Entire team is professional with excellent customer service skills. My car was completed four days ahead of target date and the work performed is exceptional. Thank you Pacific Elite!!!
Ron O.
Vehicle Make : Land Rover
I had a thoroughly wonderful experience from beginning to end. Specifically, the speed of the repairs, the fantastic communication and service from Jim Lafave, the rental car via Enterprise, and the quality of the repairs. I truly appreciated Jim's constant contact, his professional and friendly attitude, and the overall help from the entire staff. It truly made a difficult event much more tolerable and pleasant and I thank you for that.
Norma B.
Vehicle Make : Buick
Everyone who helped me was courteous, kind and knowledgeable. I appreciated the email updates and also that the car was done a day early. Thank you all.
Mary T.
Vehicle Make : Volvo
Very pleasant customer service. Bernie was nice as well
Galen C.
Vehicle Make : GMC
The shop did a great job on my truck and kept me updated on their progress. John Taylor was very helpful and courteous.
Ellen G.
Vehicle Make : Chevrolet
Great job! Thanks for the professional service!
Maggi S.
Vehicle Make : Toyota
Everyone was professional and fantastic! Jim is the best!!!
Katherine B.
Vehicle Make : Kia
A service:) highly recommend
Brenny O.
Vehicle Make : Lexus
Great customer service! Speedy process to get my car back. Keep up the great work!!!
Francine E.
Vehicle Make : Honda
Excellent Customer Service. It was great that everything was explained to me regarding the work that was done on my car. I appreciated that daily text message updates. I had a great staff person, Jim Lafaye walk me through the process from beginning to end. I would recommend Pacific Elite to my family and friends.
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