Pacific Elite Collision Centers Torrance

Thank you for the professionalism and most of all great work on the repair . I appreciate the timely manner as well .

Incredibly good service and communication. Thank you so much. F. Turner

Great service with a quick turn around and daily text updates.

Excellent repair and match to stock car appearance, as well as communication and updates along the way

Your front desk representatives seemed to have a short temper even though I was never told on the phone that you guys don't accept personal checks as an acceptable form of payment, or that I could even directly bring in the check that the insurrance company had sent me. I was also suggested to come in the next day with a different form of payment, so to miss an additional day of work because you guys only open from 8-12, even though I came into the store with car-rental driver; which should have be an obvious suggestion that I didn't have any type of transportation. It was not until someone with more professionalism kindly offered to take me to my bank, she really went out of her way to help me out. The first receptionist was not professional at all. Yes I may have been a bit more on the edge, but what else do you expect from someone who had gotten rear ended at a red light, had to be in a less than expected rental for 12 days and had to miss a couple hours of work to pick up his vehicle?

Completely and totally satisfied.

Great customer service! Especially appreciated the text updates, thank you!

Repair was ahead of schedule & all reps were so kind and helpful!

Pete was fantastic. Would absolutely recommend him to anyone I knew.

Your company is very professional, very reliable and we are a returning customer and appreciate all the great work that you do on our cars. Thank you!

Very good service. From link thr car rental to update the progress the repairing works. They did good jobs on my car. For sure I will back again.

Vernie and Stephanie went above-and-beyond to help me get my BMW 7-Series repaired like it was brand new. Vernie explained the repair process clear and simple to understand. Stephanie followed-up with me on daily basis in regards to the vehicle repair status. Stephanie and Vernie were always available to answer my questions and made the repair process extremely easy. I would highly recommend Vernie, Stephanie, and Pacific Elite to all of my friends and family, and everyone that I know. You are the best in the business! Thank you guys!!!

2nd time I had damages repaired by your firm. AAA client's were responsible for both payments as their Ins'd 's were at fault - both times.

Great service by Stephanie and Vernie

Everyone was really nice. I got my car back early which was great. All around it was a great experience. Thank you. I just hope I don't need you again.

No offense hope I don't have to see your company again. That would mean I was in another accident. Service was great. No problems.

Car looks great!

I find you are thorough in explaining info about the car. And you are nice to your frazzeled customers. Shirley K

Thanks!

The Pacific Elite team was very curious and professional. Vernie called me with updates on what was going on and when he thought my car would be done. I would recommend Pacific Elite Collision in a heartbeat.