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Body Shop

Real Reviews From Verified Customers

Yoshiko H.
Vehicle Make : BMW
5 out of 5
4/20/2017
On time with frequent updates. Great customer experience. Thank you.
Yra L.
Vehicle Make : Honda
5 out of 5
4/20/2017
All the staff members made me feel welcome and they took care of me very well. I would definitely recommend Pacific Elite to anyone in need of car repair.
Cara C.
Vehicle Make : Infiniti
5 out of 5
4/19/2017
Very easy process and nice people!
James N.
Vehicle Make : Honda
4 out of 5
4/16/2017
The service was excellent from the moment I walked ithrough the door. Everyone was very professional and friendly. My car looks amazing after the repair and they even called me in 6 six days earlier than expected to pick it up! The only issue I had was w/ Enterprise car rental. They were trying to charge me a 67 supplemental insurance fee when I came to pick my car when I specifically requested to use my own insurance and declined the additional insurance when I first picked up the rental car. The enterprise rep said they would clear up the misunderstanding but I would have to wait until after the weekend. Hopefully there won't be any difficulty getting my money back. But for the car repair itself I'd say it's was the most pleasant experience I've ever had getting my car fixed.
Melissa M.
Vehicle Make : Scion
5 out of 5
4/15/2017
Staff was very knowledgeable and easy to talk to. Quick and satisfying service!
Francine C.
Vehicle Make : Toyota
4 out of 5
4/12/2017
Text updates were very helpful. Very detailed in laying out the repair process when I arrived.
Jeffrey N.
Vehicle Make : Mercedes
5 out of 5
4/10/2017
Angel was great throughout the whole process
Marco S.
Vehicle Make : Honda
4 out of 5
4/8/2017
Angel is the man
Christopher T.
Vehicle Make : Ford
5 out of 5
4/7/2017
Angel was awesome!
Daniel R.
Vehicle Make : Subaru
5 out of 5
4/7/2017
Excellent service and auto body work. Edgar kept me up to date at all stages and went above and beyond.
Vanessa K.
Vehicle Make : Mercedes
4 out of 5
4/7/2017
They did outstanding job even took care of some of scratches I had! Somehow my car is super shiny, looks like wax job! And the area they fixed is beautifully done! Appreciate it!!!
Vikram S.
Vehicle Make : Mercedes
5 out of 5
4/5/2017
Very customer friendly and proactive. Hassle free experience
Brandon L.
Vehicle Make : Honda
5 out of 5
4/5/2017
Angel had great customer service and kept me updated regarding my car.
Russell K.
Vehicle Make : Honda
5 out of 5
4/2/2017
Edgar and Maria were a pleasure to deal with. Great Service! Your body shop team did a great job. My van looks great. Thank you!
Paulette T.
Vehicle Make : Hyundai
5 out of 5
3/31/2017
Angel Rubio and Maria gave me PHENOMENAL service. They were very respectful and attended to my needs in a superior manner. I appreciate both of them and I will remain a loyal customer.
Manuel C.
Vehicle Make : Jeep
5 out of 5
3/30/2017
Thank you for such promp and great service.
Matthew M.
Vehicle Make : Chevrolet
1 out of 5
3/29/2017
I asked for approval repairs to be done when I first dropped off the car for am insurance claim. The repairs were quoted as around 7k additional to the insurance claim and I said do it whatever the cost and then I got a call while out at a restaurant later telling me estimate when I stated that the final estimate was in and I said proceed as money want the issue even though it would hurt bank. I came to pick up car and the insurance claim was done but the other repairs went even ordered or started and they tried to give me my keys to go. I stayed that I said three times to begin work. First at initial estimate second during first phone call, then at restersunt with wife each time I thought repairs were started on second non insurance repairs bit now I have to keep rental on own dime longer and eat that when it could of been done simutaneously and wait for order to go through and parts to arrive and deal with waiting to install my after market parts until they finish because of delay. I am unhappy and wouldn't recommend again to others
Jeanette V.
Vehicle Make : Audi
5 out of 5
3/29/2017
Very thoughtful and good communication
Patrick B.
Vehicle Make : Audi
5 out of 5
3/29/2017
Edgar helped me, he was polite and courteous.
Mariah M.
Vehicle Make : Subaru
5 out of 5
3/29/2017
Angel was very nice. Car was ready exactly when expected.

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