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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 505 reviews 85%
4 star 46 reviews 8%
3 star 15 reviews 3%
2 star 21 reviews 4%
1 star 6 reviews 1%
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(All Vehicle Makes)
Mona S.
Vehicle Make : BMW
5 out of 5
11/12/2017
The staff there are friendly, helpful, professional, honest, and welcoming. They did a great job repairing my care and made me feel comfortable to trust their expertise. Thank you
Rhys Q.
Vehicle Make : Chrysler
5 out of 5
11/12/2017
Angel was great always followed up very polite and helpful
Annie W.
Vehicle Make : Nissan
5 out of 5
11/11/2017
Angel did an excellent job with our repair. My car was completed ahead of schedule and looks great.
Sandra B.
Vehicle Make : Hyundai
5 out of 5
11/11/2017
The staff is very professional. The process is fine-tuned; the customer is kept apprised of the status and the work is completed in a reasonable amount of time at a fair price. And most important is the final product -- a clean vehicle that has been repaired excellently.
Patrick A.
Vehicle Make : Subaru
5 out of 5
11/9/2017
Edgar did a great job making sure my car was getting take care of and giving me heads up about anything. Great job from him!
Deborah W.
Vehicle Make : Cadillac
5 out of 5
11/8/2017
Stay friendly, it's appreciated!
Fabian R.
Vehicle Make : Honda
5 out of 5
11/3/2017
Angel was very professional and has excellent customer service. Front desk was also great!
Ashley S.
Vehicle Make : Honda
2 out of 5
10/28/2017
There are a few minor adjustments that I believe need to be addressed as well as an ac issue now that was never there prior. When I turn on my ac it cause the entire engine component to shake rattle and just does not seem right. I will be looking forward to hearing from you or your team. Thank you again.
Hector S.
Vehicle Make : Kia
2 out of 5
10/27/2017
My Keychain was stolen and only keychain that the keys had on it, most likly by an employee. Highly doubtful a stranger walked in and picked a keychain to take and walk away without a security breach. The keychain is a simple capital "R" with a star next to it.I couldn't remove the keychain because its welded on the loop it came with and the only logical reason it could be removed is with "TOOLS" something I didn't have available to move. So whoever removed it, took their time in removing my key chain off the loop that it was welded on from my keys and might I add with sentimental value the keychain was to me. I simply want my property back and be a satisfied customer.
Anthony C.
Vehicle Make : BMW
5 out of 5
10/27/2017
Pacific Elite always does a great job. It's why I recommend them to anyone who can drive to one and use them for automotive repair needs.
Susana C.
Vehicle Make : Honda
5 out of 5
10/26/2017
Cuando mi azeguranza me dijo que podia venir a arreglar mi carro aqui o podia ir a otro lugar que yo escogiera no dude en venir aqui.yo ya conocia este lugar. Anos atras mi esposo le gustaba venir aqui porque es un trabajo de calidad solia decir el y asi es. Agradesco la rapides que lo hicieron.los puedo recomendar en un futuro gracias !
James R.
Vehicle Make : Honda
5 out of 5
10/23/2017
Job well done, and very friendly team.
Daniel S.
Vehicle Make : Hyundai
5 out of 5
10/22/2017
This is the second time that I've gotten a car fixed here and both times the customer service and the actually work done was excellent! Angel was extremely helpful and knowledgeable. I couldn't recommend him and Pacific Elite enough. Thank you all again!
Bob H.
Vehicle Make : Honda
5 out of 5
10/19/2017
Staff were very friendly and supportive. They were able to expedite the work on my car to accommodate my schedule
David S.
Vehicle Make : BMW
5 out of 5
10/12/2017
Everyone was extremely courteous and helpful. The entire process went very smoothly and the repairs to my car are excellent.
Bryan P.
Vehicle Make : Honda
5 out of 5
10/12/2017
Amazing and fast work, will def come in again if I ever need body work. Very professional and made me feel very comfortable leaving my car with them. Looking forward to working with them again! -BP
Daniel T.
Vehicle Make : Mazda
5 out of 5
10/11/2017
Great friendly communication throughout the whole process. Thanks!
Erika A.
Vehicle Make : Ford
5 out of 5
10/4/2017
The process from start to finish was great - Angel did a great job of communicating and taking care of my car. I appreciate the efforts!
Scott B.
Vehicle Make : BMW
4 out of 5
10/1/2017
Angel was a great representative of your company.
Jerome E.
Vehicle Make : Honda
5 out of 5
9/30/2017
Excellent service!!!

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