John M.
Vehicle Make : Toyota
Communication was excellent, service superb and friendly.
Seong L.
Vehicle Make : Audi
Your update on repairing my car has been great.
Hyun K.
Vehicle Make : Lexus
Great service and timely repair
Great job you did
Maria R.
Vehicle Make : Toyota
The outside body repair was good , but it failed mechanically. 2017 Toyota Camry and it came back with ignition problems after the repair.
Andrew C.
Vehicle Make : Cadillac
Very professional and extremely helpful. Work was fast and looks brand new. Thanks
Kelly B.
Vehicle Make : Dodge
Excellent service and restoration of the damage. I will recommend you tou friends.
Lorraine R.
Vehicle Make : Hyundai
Liz was very professonal in handling our car repair and Cudos to ellie the receptionist who smiled kept us relaxed
Zachary B.
Vehicle Make : Toyota
Great speedy fix! Would definitely come back again! Hope I never need to though!
Daryabuth M.
Vehicle Make : Honda
Well done job. I am do happy With your service. Thank you.
Ahmad A.
Vehicle Make : Honda
Everything went smoothly
Bobby H.
Vehicle Make : Chevrolet
You guys were very courteous they called me all the time and let me know the status of the truck the truck turned out fabulous I would definitely refer other people to you and had a great experience when I picked the van up I accidentally rubbed up against a yellow pole and one of your guys offered to rub it out . I own my own business and customer service is everything. You have a great crew of workers I will bring any car that needs repairs to you in the future and will tell everyone about you're great service And how you treat you're customers customer
Jennifer M.
Vehicle Make : Toyota
Alex was great he let me know how my car was doing. My car looked great. Just how it looked before the acccident
Donald M.
Vehicle Make : Toyota
From soup to nuts, every step was effortless and pleasant! Very satisfied with the whole experience and results. Thank you!
David B.
Vehicle Make : GMC
I would have to say I was very impressed with the service they provided, everyone that I dealt with very professional and friendly, they prompt and courteous service they followed up with progress reports.my truck was finished on time.thank you rick and the rest of your team, sincerely David B
Yvette P.
Vehicle Make : Lexus
Im very HAPPY with the whole Pacific elite team. My vehicle was repair by Alex and he did an OUTSTANDING job.... He amd the staff were very helpful and friendly.
Eddie B.
Vehicle Make : Nissan
My Estimator was Lisette Ortega. She is very professional. Every promise that was made was done. I would recommend Pacific Elite to all my family and friends. Totally satisfied.
Lourdes Y.
Vehicle Make : Ford
I feel like it shouldn't have taken so long. 10 business days seems a bit much for the amount of damage to my vehicle. My pickup date was pushed back three times. Other than that everything and everyone was great. Would still recommend you.
Ana G.
Vehicle Make : Kia
Excellent customer service by repair employee. Left car in excellent condition. More than satisfied.
Mi Ae.
Vehicle Make : Hyundai
I received the message that my car was fixed and ready for pick up. I called them to double check and tried to go pick up the car that day but they told me to come back the next day because I will be 5 minutes later than the closing time. So I went back the next day. I signed all the release forms and waited for my car but they could not find my car. Finally found out they did not have my car ready there. Office personnel told me to come back after the weekend on Monday.
It wasn't a nice experience for me. You should improve the communication between the update text and the location because this gave me 4 days of trouble trying to go get my car when it was not ready for pick up.
Stephanie S.
Vehicle Make : Chevrolet
I received my vehicle back and the repair work was exceptional, however my belongings in my center console had been removed as had the items in the side compartment of the drivers door. I would understand this had those areas been cleaned and vacuumed but they were not. Of the items that had been Disturbed included a first aid kits that was open and left open and had clearly been gone through. I'm not sure nor do I understand why all of my belongings had been gone through.
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