Diane W.
Vehicle Make : Honda
Everybody I dealt with there so efficient and so polite. Thank you very much for getting my car fixed so fast
Andre D.
Vehicle Make : Subaru
Everything was perfect, ready when promised!
Roberto R.
Vehicle Make : Ford
After 4 days I had to call for an update. Told will have answer before I go home still no information. Said this was an insurance repair don't want the cost want the repair. This was after waiting a week for an appointment to take the car in. Fast is definitely off the table
Rafael N.
Vehicle Make : Volkswagen
I loved the service. Thanks a lot to John. He did a very good job
Fimbres.eli M.
Vehicle Make : Nissan
Awesome job my car looks like a brand new car.. love the hard work..
Bernard M.
Vehicle Make : Toyota
Nice beautiful work!!
Goldstein.mercedita J.
Vehicle Make : Honda
I got notifications on status. The car was in great shape when I got it back. Even though the company moved to a new location, my car was repaired at about the same time as I expected it back.
John Kerby did a great job on repairs and keeping me posted.
Best to all.
Stephen Goldstein
Ryan A.
Vehicle Make : Volkswagen
Why was the car in sport mode when it was given back to me? Mileage was also reset. You guys could have asked.
Sara A.
Vehicle Make : Honda
very good customer service, and had my car ready by the date they said. really great job overall.
Eric M.
Vehicle Make : Dodge
Gave me back my car looking brand new and really clean!
Barbara A.
Vehicle Make : Nissan
When originally quoted it was going to be ready the 7th of July, I was thrilled.
On the 7th, I got a call from Alex saying it will be ready on the 11th.
The 11th came and they said it would be ready on the 14th (my birthday)...
Alex called me again on the same schedules day saying it would not be ready on the assigned day.
I rather have Pacific Elite quote me for a month out and then call me 3 days earlier to say it's ready ahead of schedule.
When receiving the car it was fine till the "tire pressure " and "unbuckled passenger" light came on, my radio isn't working, and the time on my clock is off... WHAT KIND OF UNPROFESSIONAL PROGRAM ARE WE RUNNING HERE?!?!?!
I'll be coming in tomorrow morning to put my car back in your untrustworthy hands to fix what hasn't been completed.
I request a different, more "stick to your word" Pacific Elite Auto Rep when I come back in.
Not satisfied!!!!!
Molly V.
Vehicle Make : Honda
I was so upset that I had to take my car in and pay for damage I didn't do but the folks at Pacific Elite made the process so easy and painless. Great customer service all around!! Also, I loved that my car was washed nicely, typically free washes are sloppy and this definitely wasn't. Thank you Pacific Elite for a great experience!
Fanny Tonella.
Vehicle Make : Volkswagen
Excellent work and great value from a top team. Along with punctuality, honesty, integrity and excellence customer service, I am fully satisfied with Pacific Elite collision center work.
Thank you,
Fanny T. Tonella
Connie J.
Vehicle Make : Kia
Awesome customer service. Job well done from beginning to end. Thank you
Robert I.
Vehicle Make : Lexus
Thank you to Alex and the rest of the team at Pacific Elite Collisions. Great quality, great customer service and just great overall.
Jeffrey D.
Vehicle Make : Chevrolet
Am. Rey happy with the results and the professionalism. Alex was very helpful and went above and beyond to make sure I was satisfied with the work they did. I will use them again if I need something done to my vehicle
Oliver B.
Vehicle Make : BMW
The staff where professional, knowledgeable, and services where done in a timely manner.
Carrilin F.
Vehicle Make : Toyota
This was just about the best customer service I have ever received. The staff was extremely friendly, helpful and clear about what was going to be done step by step. I received frequent updates, and my car looked like new!
Robert F.
Vehicle Make : Chevrolet
Very courteous and professional staff. Great communication and notifications throughout the entire repair process. Front office staff were easy to talk to, helpful, and answered all vehicle related questions with the utmost professionalism. I would highly recommend to others needing vehicle repair.
Mr. Felipe
Barbara H.
Vehicle Make : Hyundai
Rated 10
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