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Body Shop

Real Reviews From Verified Customers

Deisy D.
Vehicle Make : Honda
5 out of 5
4/26/2018
Cesar was amazing!
Stephanie R.
Vehicle Make : Nissan
5 out of 5
4/21/2018
Great customer service!!
Juan M.
Vehicle Make : Nissan
5 out of 5
4/21/2018
The service was excellent. The car was ready quickly and on time. Would highly recommend this place.
Martha S.
Vehicle Make : Toyota
5 out of 5
4/21/2018
Caesar, and the other associates, went above and beyond in all aspects. Homerun rating.
Victoria P.
Vehicle Make : BMW
4 out of 5
4/19/2018
Impressed by the timing you guys took to finished my car ..over all a great experience
Jose S.
Vehicle Make : Nissan
5 out of 5
4/19/2018
I appreciate the professionalism of Carlos,and Christina. There were some bumps along the way but the fact that they resolved those issues fast and efficiently made this process a lot easier. I hope I don't have to need the services again but if I do I'll without a doubt choose Pacific Elite again.
Ashley C.
Vehicle Make : Hyundai
4 out of 5
4/18/2018
This was the best repair place I have ever been to. When I first arrived, every time I walked through a door, someone opened it for me. Carlos was my repair rep and he was incredibly forthcoming, explained everything in layman’s terms, and I felt confident in all his recommendations. I received text messages every few days with progress updates and Carlos would call me within an hour of reciving the texts to provide additional commentary on the status. The car was done in the exact time frame indicated. This is where I will be getting all future repairs done. I had an amazing experience!
Cedric C.
Vehicle Make : Chevrolet
5 out of 5
4/14/2018
Well done job Look like new again
Marcos B.
Vehicle Make : Kia
4 out of 5
4/13/2018
From the moment I left my vehicle with them, they were welcoming and ensured that I was aware of the process of my repairs.
Gilberto B.
Vehicle Make : Honda
5 out of 5
4/11/2018
Got the car back promptly and geo was an amazing person taking care of me and letting me know updates about the car
Oscar B.
Vehicle Make : Toyota
5 out of 5
4/9/2018
Very helpfull and professional.
Victor H.
Vehicle Make : Ford
5 out of 5
4/7/2018
Mr Flores Mr Graves and staff provided excellent service Thank you
Jeffrey R.
Vehicle Make : Nissan
5 out of 5
4/6/2018
I didn’t expect the interior to be cleaned. It was a welcome discovery. Thank you for all the work your company put into fixing my car!
Rosalva M.
Vehicle Make : Nissan
5 out of 5
4/5/2018
Thank you. You guys did a great job.
Alexis P.
Vehicle Make : Toyota
5 out of 5
3/24/2018
I will definitely be returning to you guys again and I will tell everyone I know that you guys are amazing. I loved the way the team was on it and had my car super fast.i want to thank Carlos Flores specially for being on top of things and keeping me informed of every step of how my car was coming along. And also to Ms. Christina the receptionist who greeted me and made me feel as if I was important and made sure I didn't wait too long. To both of these individuals I thank for making my experience a good one and to the rest of the team who did and amazing job thanks
Terry G.
Vehicle Make : Chevrolet
4 out of 5
3/24/2018
Carlos Flores, Collision Advisor went above and beyond to deliver premier customer experience! I can’t say enough about how helpful and courteous driver Fidel and Office Manager Christina were as well. This is the kind of customer experience I know Farmers wants its insureds to have! I will refer with confidence PacificElite, Downey West and so appreciate the “elite” service I was provided! Thank you Carlos, Christina, and Fidel for the great customer experience!
Sergio S.
Vehicle Make : Toyota
5 out of 5
3/18/2018
Fast professional work, the whole process exceeded my expectation. Carlos was very professional.
Oscar R.
Vehicle Make : Nissan
5 out of 5
3/16/2018
We very happy with yuour work We really appreciate Thanks ????
Virgilio A.
Vehicle Make : Toyota
5 out of 5
3/11/2018
Excellent service. The staff were very professional and helpful. It was a very nice experience. Thanks.
Joanna G.
Vehicle Make : Ford
5 out of 5
3/10/2018
Excellent customer service

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