Deisy D.
Vehicle Make : Honda
Cesar was amazing!
Stephanie R.
Vehicle Make : Nissan
Great customer service!!
Juan M.
Vehicle Make : Nissan
The service was excellent. The car was ready quickly and on time.
Would highly recommend this place.
Martha S.
Vehicle Make : Toyota
Caesar, and the other associates, went above and beyond in all aspects.
Homerun rating.
Victoria P.
Vehicle Make : BMW
Impressed by the timing you guys took to finished my car ..over all a great experience
Jose S.
Vehicle Make : Nissan
I appreciate the professionalism of Carlos,and Christina. There were some bumps along the way but the fact that they resolved those issues fast and efficiently made this process a lot easier. I hope I don't have to need the services again but if I do I'll without a doubt choose Pacific Elite again.
Ashley C.
Vehicle Make : Hyundai
This was the best repair place I have ever been to. When I first arrived, every time I walked through a door, someone opened it for me. Carlos was my repair rep and he was incredibly forthcoming, explained everything in layman’s terms, and I felt confident in all his recommendations. I received text messages every few days with progress updates and Carlos would call me within an hour of reciving the texts to provide additional commentary on the status. The car was done in the exact time frame indicated. This is where I will be getting all future repairs done. I had an amazing experience!
Cedric C.
Vehicle Make : Chevrolet
Well done job
Look like new again
Marcos B.
Vehicle Make : Kia
From the moment I left my vehicle with them, they were welcoming and ensured that I was aware of the process of my repairs.
Gilberto B.
Vehicle Make : Honda
Got the car back promptly and geo was an amazing person taking care of me and letting me know updates about the car
Oscar B.
Vehicle Make : Toyota
Very helpfull and professional.
Victor H.
Vehicle Make : Ford
Mr Flores
Mr Graves
and staff provided excellent service
Thank you
Jeffrey R.
Vehicle Make : Nissan
I didn’t expect the interior to be cleaned. It was a welcome discovery. Thank you for all the work your company put into fixing my car!
Rosalva M.
Vehicle Make : Nissan
Thank you. You guys did a great job.
Alexis P.
Vehicle Make : Toyota
I will definitely be returning to you guys again and I will tell everyone I know that you guys are amazing. I loved the way the team was on it and had my car super fast.i want to thank Carlos Flores specially for being on top of things and keeping me informed of every step of how my car was coming along. And also to Ms. Christina the receptionist who greeted me and made me feel as if I was important and made sure I didn't wait too long. To both of these individuals I thank for making my experience a good one and to the rest of the team who did and amazing job thanks
Terry G.
Vehicle Make : Chevrolet
Carlos Flores, Collision Advisor went above and beyond to deliver premier customer experience! I can’t say enough about how helpful and courteous driver Fidel and Office Manager Christina were as well. This is the kind of customer experience I know Farmers wants its insureds to have! I will refer with confidence PacificElite, Downey West and so appreciate the “elite” service I was provided! Thank you Carlos, Christina, and Fidel for the great customer experience!
Sergio S.
Vehicle Make : Toyota
Fast professional work, the whole process exceeded my expectation.
Carlos was very professional.
Oscar R.
Vehicle Make : Nissan
We very happy with yuour work
We really appreciate
Thanks ????
Virgilio A.
Vehicle Make : Toyota
Excellent service. The staff
were very professional and
helpful. It was a very nice
experience. Thanks.
Joanna G.
Vehicle Make : Ford
Excellent customer service
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