Ali B.
Vehicle Make : Mazda
Everyone was extremely Pleasant very customer service oriented. Well-informed all along the way. Very nice Lobby clean and well-organized. Thanks to Mike, Patricia and Claudia
Leonard K.
Vehicle Make : Ford
Kudo's to your team. Mike was the best. Claudia was excellent. Thank you for letting me experience your great service.
Anne J.
Vehicle Make : Subaru
First of all, every member of the staff that I dealt with was extremely polite and professional. From the very beginning, I was kept informed of the progress, including pictures. The car was ready before scheduled. Keeping in mind that this is a new car that was rear ended, when I picked up the car from Craftsman, it had been detailed so beautifully inside and out, that it actually looked better than when I bought the car. I will be singing Craftsman's praises to everyone.
William F.
Vehicle Make : Toyota
All good
Marisela V.
Vehicle Make : Honda
Staff was amazing! & Josh deserves more than 5 stars! Thank you for taking such great care of my Honda! You guys are appreciated :)
Alina H.
Vehicle Make : Nissan
Loved the regular updates. Everyone was very helpful and explained things thoroughly! It was really convenient to be able to return the rental on site. God forbid I have another accident, but I know where I’d go.
Albert C.
Vehicle Make : BMW
The entire staff was dry professional and friendly. The communication and overall repair was fantastic.
Phyllis D.
Vehicle Make : Chevrolet
Thanks Mike Godfrey for communicating during the repair process. Very professional and consistent with a brand that will be talked about. Good luck this coming year.
Bob S.
Vehicle Make : Porsche
Excellent job and service and staff
Leola M.
Vehicle Make : Chevrolet
I have been a repeat customer for three different types of repairs for my Chevy Suburban. I have been extremely satisfied each time. All of the employees there are friendly,professional,and compassionate. I definitely recommend Craftsman Collision to anyone who needs work on their vehicles because I know I can trust the workmanship and be treated with respect. Thank you for all you have done for me and my Chevy!!
Raul J.
Vehicle Make : Honda
Job well done 100% very happy with the job
Julie A.
Vehicle Make : Porsche
Michael was so supportive, helpful, and really wonderful to work with.
Martha M.
Vehicle Make : Toyota
Great job! Thank you so much for everything.
Carlos J.
Vehicle Make : Ford
I was not satisfied with my customer service after my vehicle repair. The staff was very uncompassionate to my situation. I felt a huge inconvenience
Shauna S.
Vehicle Make : Honda
Excellent body work Professional staff. Received my car one day early. Kept me updated on tne progress of my car. Took my rental car in for Enterprise.
Madalyn P.
Vehicle Make : Toyota
Amazing job!
Bridget G.
Vehicle Make : Ford
Thank you for your thorough and quality work:-)
Jacqueline J.
Vehicle Make : Hyundai
Overall it was a great experience! Fernando kept me in the loop regarding the status of the repair. I never felt the need to call Craftsman because they proved they could be trusted. I would highly recommend them to anyone.
Robert O.
Vehicle Make : Subaru
Hands down, best customer service I’ve ever had from any type of business.
Mike Godrey, the service writer, was wonderful. Friendly, smiling, concerned. You couldn’t put a better face out there to represent your business. The 2 woman at the front desk, likewise, were friendly and welcoming. The staff working in the auto shop were equally impressive. Any time I walked by one, they always looked up and said “Hi”. Also enjoyed the text status updates. BTW, the work that was done was also excellent. Just can’t say enough. Wonderful business that I will always recommend.
Alfonso M.
Vehicle Make : Dodge
Everyone was very professional with me. Work was completed as scheduled. The work was done quickly and done well.
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