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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 93 reviews 87%
4 star 4 reviews 4%
3 star 4 reviews 4%
2 star 2 reviews 2%
1 star 4 reviews 4%
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(All Vehicle Makes)
Geoffrey B.
Vehicle Make : Cadillac
5 out of 5
5/1/2017
Great job!!! Thanks for the quick turnaround, quality service and proactive communication!
Michael S.
Vehicle Make : Toyota
5 out of 5
3/27/2017
They did a great job!
Randy C.
Vehicle Make : Lexus
5 out of 5
3/25/2017
Wow! Every step of the way the associates walked me through the process. Superb service and repairs were done on time. Car looks like new. Thanks again for a great experience!
Ute P.
Vehicle Make : Buick
5 out of 5
3/17/2017
the staff was courteous, knowledgeable, easy to contact and put me at ease when dropping off and picking up the car...plus, the car is clean... thank you, Ute
Hannah B.
Vehicle Make : BMW
5 out of 5
3/8/2017
Absolute professionals & very easy to work with. I was informed for each step of the process of the repair. I have recommended your shop to USAA as well. Thank you so much!
Jenna F.
Vehicle Make : Kia
5 out of 5
3/4/2017
Very friendly staff. They did everything to make sure all of my business ran smoothly
Kevin P.
Vehicle Make : Chevrolet
5 out of 5
2/25/2017
One word...Perfect!!
Olin H.
Vehicle Make : Dodge
5 out of 5
2/10/2017
I would absolutely recommend Seneca Autobody/Jerry's Collision Center. The work looks great. The new bumper is straight and evenly spaced, and the lights and trailer light plug fit in it like the factory bumper. Even my aftermarket back-up lights are installed just like on the old bumper. They kept me informed during the process, did the work in a timely manner, helped arrange for my transportation, and were familiar with our USAA costs and requirements. They are an all-around professional and pleasant shop.
Yolida P.
Vehicle Make : Honda
2 out of 5
1/26/2017
I am happy with the work, it is a good work, the only things is that there was a misunderstanding since I thought that the all car was going to be fix and paint. That why I requested 2 estimate and I want to take advantage of the rented car. I see if I could do it later. I will call. Maria was very nice and the rest staff member too. Thank you so much!.
Paul B.
Vehicle Make : Ford
5 out of 5
1/26/2017
To All, My experience was courteous and professional by all of the staff. Paul F Baltrunas
Aaron &.
Vehicle Make : Toyota
5 out of 5
1/14/2017
There was some miscommunication about when the vehicle was to be ready, but overall I'm well pleased.... Thank you!
Ashley J.
Vehicle Make : Chevrolet
5 out of 5
12/28/2016
Very friendly and knowledgeable staff! My vehicle was repaired in ONE DAY!
Jeffrey R.
Vehicle Make : Chevrolet
5 out of 5
12/22/2016
Great job!
Robert D.
Vehicle Make : Toyota
5 out of 5
11/30/2016
Professional work done by good people. Seneca is a pleasure to work with.
Richard C.
Vehicle Make : Lexus
5 out of 5
10/28/2016
Courteous, professional, and excellent service
Richard C.
Vehicle Make : BMW
5 out of 5
8/12/2016
Seneca staff were extremely helpful and they completely explained the total procedure. Additionally, the work took less than two days. Great job.
Robert &.
Vehicle Make : Chevrolet
5 out of 5
8/10/2016
None at this time.
Andy T.
Vehicle Make : Honda
5 out of 5
5/25/2016
Chuck did a wonderful job and I was happily surprised to see my car was cleaned when I picked it up. Thanks again for the quick turnaround!
Will C.
Vehicle Make : Toyota
5 out of 5
5/7/2016
Excellent service; repairs very well done.
Rosalinda P.
Vehicle Make : Acura
5 out of 5
4/9/2016
This is the second time with Senera and another good experience. I am so amazed again when I picked up my car, it was well taken care of. you did a good job fixing the scratch on my car and it's clean inside and out. Thanks!

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