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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 93 reviews 87%
4 star 4 reviews 4%
3 star 4 reviews 4%
2 star 2 reviews 2%
1 star 4 reviews 4%
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(All Vehicle Makes)
Greg M.
Vehicle Make : Ford
2 out of 5
10/1/2015
Chuck was great and I appreciate that he is very busy. Eddie took me to Enterprise when they failed to pick me up at appointed time. Your text updates were appreciated and made me feel like I was kept informed during the process. Debbie was accommodating and I like her sincerity including her apology when I wasn't contacted prior to exceeding the estimate by approx ****,000.00. And there is the essence of not being entirely pleased with my Seneca experience. Prior to exceeding the estimate, I should have been contacted and heard my options. Else, all was good. And while I am not entirely satisfied, I do appreciate the people that I dealt with at Seneca. So fix the process and I would say I am entirely satisfied...in fact, happy.
Rubben C.
Vehicle Make : Ford
5 out of 5
9/30/2015
I just want to thank your staff for a professional and speedy service.
James G.
Vehicle Make : Mercedes
5 out of 5
9/23/2015
Great people. Will know about the car after I drive it a few times
Kelly L.
Vehicle Make : Volkswagen
5 out of 5
9/11/2015
They did a great job and kept me informed with updates!! I had a great experience and Debbie and chuck were outstanding!
Jennifer A.
Vehicle Make : Honda
5 out of 5
8/28/2015
Chuck was very friendly and helpful. Very pleased with our whole experience. Thank you.
Michael P.
Vehicle Make : Audi
5 out of 5
8/16/2015
You do outstanding work!
Denise O.
Vehicle Make : Jeep
5 out of 5
8/16/2015
Great experience, very friendly and knowledgable. Great communication! Would absolutely reccommend Seneca!
Michael R.
Vehicle Make : Honda
5 out of 5
7/8/2015
My car was delivered before the estimated time and you also detailed the inside!!!
Mark E.
Vehicle Make : Chevrolet
5 out of 5
7/1/2015
It was a great experience, your staff was friendly and keep me informed on the progress of the repairs. It was a pleasure to do business with Seneca! I especially liked the updated emails that came during the process. If needed please use me as a reference for your work. Best Regards, Mark ****
Julian C.
Vehicle Make : Mercury
1 out of 5
6/25/2015
Not all the fasteners are connected. There is a metal on metal rattle. The windshield grommet is ripped and several of the cowling screw covers are broken or missing.
Holly G.
Vehicle Make : Toyota
5 out of 5
5/28/2015
Thank you
Rosalinda P.
Vehicle Make : Acura
5 out of 5
5/22/2015
My car looks like brand new, the paint job was well done, they finished the job as promised. My car is clean in and out when I picked it up. The staff are friendly. Thank you Seneca auto body.
Tom C.
Vehicle Make : Jeep
5 out of 5
5/16/2015
Great job. Thank you so much.
Susan D.
Vehicle Make : Lincoln
5 out of 5
5/8/2015
Very pleasant people!
Cheryl C.
Vehicle Make : Honda
5 out of 5
5/6/2015
The work looks fantastic; the shop's staff was great.
Darrin E.
Vehicle Make : Honda
5 out of 5
4/16/2015
Thank you
Holly G.
Vehicle Make : Toyota
5 out of 5
4/10/2015
was amazed that came out cleaner than Went in
William K.
Vehicle Make : Acura
5 out of 5
3/20/2015
The Seneca staff was very helpful to ensure I understood all aspects of the repair process - what repair was needed, how it will be accomplished, and when it will be done. All personnel were very cooperative, especially Ed and Debbie in the front office - both were very focused on customer satisfaction. I would recommend Seneca to potential customers. It was an excellent experience. Bill Knauer
Bonnie J.
Vehicle Make : Toyota
5 out of 5
3/20/2015
They did an excellent job.
Sun Tok.
Vehicle Make : Honda
5 out of 5
3/7/2015
is excellent service I'm really happy your service

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