John D.
Vehicle Make : Honda
I am extremely satisfied with the work done my car. Inside and out! The only disappointment I had is that I was told the car would take 3 to 5 days. Based on 3 to 5 days I made plans which had to be canceled because it took 9 days.
Had I been told 9 days up front I would have planned around it.
All in all, your staff is very professional, accommodating and do great work.
I hope I never have a reason to come back to H & V but if I do, I definitely will be back.
Again, thank you for a great job!
Jeanette L.
Vehicle Make : Kia
The staff were polite and helpful. The service manager,Ricky, addressed my concerns with complete respect. The car seems to have been repaired perfectly; I could detect no difference from the original body & suspensiom/alignment as before the accident. It comforts me to know that the repairs are 100% guaranteed, should any problems become apparent. Thank you for the great job that you did. Again, kudos to all the staff for their gracious manner in dealing with me! Oh. and the Krauses candy was a nice touch (and delicious, too)!
Kevin D.
Vehicle Make : Ford
Just picked the car last night, all good so far
Brian H.
Vehicle Make : Jeep
Thank you to the wholw H & V team. Between the work done on our vehicle and the continuous updates throughout the week was great. I would highly recommend your company. Thank you!!!
Sachin D.
Vehicle Make : Toyota
Very professional crew. Timely updates were helpful. I liked the text updates feature. Overall very satisfied. Thank you.
Diane L.
Vehicle Make : Toyota
Your customer service exceeds any I have experienced. Work was done on schedule and well. I would highly recommend you to anyone needing your services. Thank you
**** B.
Vehicle Make : Toyota
Your communication was fantastic and it was a pleasure to deal with h & v.
Margaret H.
Vehicle Make : Toyota
Everyone was nice & they did a great job! thanks!
David C.
Vehicle Make : Ford
We were very happy with our service.
Richard W.
Vehicle Make : Subaru
The car was fixed to our complete satisfaction and returned very clean and even vacuumed on the inside.
My ONLY issue, inappropriate eval and estimated repair time, quote of three days, turned into **** week! Would have been fine , if that was made clear, I would have rented a car, instead of planning to carpool with husband for the promised 3 day turnaround. Made me feel like they didn't value my time.
Michele Z.
Vehicle Make : Jeep
I liked getting the updates on where my vehicle was during the repair process. Also it was completed a few days earlier than expected which was great!
Krista V.
Vehicle Make : Toyota
They were great! They sent me text updates once a day on my car, which I was able to reply to (not just an automated system!) and have them take care of a little dent I had forgotten to mention. They were doing minor exterior bodywork and when I picked up the car they had also cleaned up the inside for me and vacuumed it out. A very nice suprise! Everyone I spoke with at both the body shop and the attached enterprise rental place was exceptional!
Theresa M.
Vehicle Make : Toyota
Great job great staff
Robert R.
Vehicle Make : Volkswagen
Repairs were done earlier than the original estimate. The car had been cleaned and looked as good as new. I hope I don't get in another accident, but if I do, I would definitely want the work done here again.
Ryan S.
Vehicle Make : Honda
I know I dropped my car off during a crappy time (Christmas-New Years) but I'm very thankful for the constant communication! Appreciate everything.
Liza D.
Vehicle Make : Infiniti
The service was fantastic from start to finish! It was greatly appreciated to have constant updates on the status of the work done to my car! Great job team!!
Roger G.
Vehicle Make : Subaru
Every staff member I dealt with was courteous and helpful.
The repair work was meticulously, thoroughly and expeditiously done.
Very satisfied.
Thanks and Happy New Year!! --Roger G
Valerie J.
Vehicle Make : Hyundai
I was quoted a reasonable price for the repairs but the cost was less - THANK YOU! My car was ready for pick up two days ahead of schedule - THANK YOU!! And as important, the staff was friendly and courteous - THANK YOU!!!
Susan I.
Vehicle Make : GMC
The staff was very helpful!
Dennis R.
Vehicle Make : Mazda
You are simply amazing! It was like walking into a brand new car with all the extra service you provided! I was kinda happy I had to bring my 2015 car in for a repair already, it's back to new! Thank you!
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